544927 - can't pull up crash - "Unable to Complete Request"

Status: RESOLVED DUPLICATE of bug 532851

(Socorro :: General, task)

Description

[Wayne Mery (:wsmwk)]

filing per ozten " We are recovering the production filesystem from a failure on 1/28. Can you file a bug and we'll use this crash to verify everything was recovered, when the process completes?"

I can't pull up crash https://crash-stats.mozilla.com/report/index/7674a538-3ffa-4565-948c-a27b62100121 ... I get "Unable to Complete Request?" 

I encountered this while researching a topcrash. The reporter gave a comment and email address. I no longer remember the stack signature.

Comment 1

[Austin King [:ozten]]

The crash was collected on 1/21

I'm not sure when it was processed
Either monitor or
requesting report/index/7674a538-3ffa-4565-948c-a27b62100121
could queue it up for processing

request for report/index happened after 1/28 (right Wayne?)

The processed crash file exists, but is truncated:
https://crash-stats.mozilla.com/dumps/7674a538-3ffa-4565-948c-a27b62100121.jsonz

A couple possibilities here:
* the file was corrupted due to zfs failure
* the processor had difficulties creating this file
* ???

Comment 2

[Wayne Mery (:wsmwk)]

(In reply to comment #1)
> The crash was collected on 1/21
> 
> I'm not sure when it was processed
> Either monitor or
> requesting report/index/7674a538-3ffa-4565-948c-a27b62100121
> could queue it up for processing
> 
> request for report/index happened after 1/28 (right Wayne?)

unknown, but quite likely.

All I recall now is it was one of a series of crashes that came up in a query, and were from the same user who provided his email address.