User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729) Firefox has been crashing regularly with no reason or explanation, usually after being open for 5 or 10 minutes. It and Thunderbird both crash within fewer than 5 minutes of when I open the other. Since I frequently access websites, using Firefox, from links in emails, using Thunderbird, this is especially frustrating. I always immediately install the latest updates for both programs. The Mozilla Crash Reporter fails to report 95+% of the time and it won't let me finish this message. The multiple problems seem to have started when you abandoned a working Crash Report software for the new, non-working one. I have run all diagnostics (including full scans by my completely up-to-antivirus program several times) but can find nothing wrong on my end. I don't want to abandon Firefox for Apple Safari or Google Chrome and I don't know any other email client that I would be able to use like I do Thunderbird. If this goes through would somebody please do something!!!! Reproducible: Always Steps to Reproduce: 1. Start Firefox 2. Use Firefox (what pages, how many tabs, makes no difference) for more than 10 to 20 minutes. Actual Results: crashes, refuses to report Expected Results: crashes, refuses to report stay open if it does crash, submit a crash report. Suggestion: Drop the new Crash Report system and return to Talkback, which worked.
https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report What are the crash IDs of your crashes? Do you get crashes in safe mode? http://support.mozilla.com/en-US/kb/Safe+Mode
While Bugzilla is not intended for end-user support, are you by chance using the 10.1 beta of Flash Player ? It has an issue that is killing the crash-reporter.
(In reply to comment #1) > https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report > > What are the crash IDs of your crashes? > > Do you get crashes in safe mode? http://support.mozilla.com/en-US/kb/Safe+Mode The Crash Report is not giving me crash IDs Yes, I get crashes in safe mode.
(In reply to comment #2) > While Bugzilla is not intended for end-user support, are you by chance using > the 10.1 beta of Flash Player ? It has an issue that is killing the > crash-reporter. Yes, I'm using the Beta Flash Player. I had forgotten so or would not have reported the bug until reverting to a known-stable version of Flash Player, which I shall do before making any more comments.
The problem totally disappeared when I changed to Windows7 64 bit, probably Vista related.
Going to WFM then.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → WORKSFORME
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