Closed Bug 546022 Opened 16 years ago Closed 15 years ago

PDF do not load in 3.6

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
3.6 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: WGargan, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 2.0.50727) i have 3.5.7 at home and 3.6 in the office. PDF files load to a blank page in 3.6. I have updated to the latest acrobat reader. Reproducible: Always Steps to Reproduce: 1.(Down)Load PDF from any site 2. 3. Actual Results: No PDF Expected Results: See PDF
Summary: PDF FILES DO NOT LOAD → PDF FILES DO NOT LOAD IN 3.6
Version: unspecified → 3.6 Branch
Which PDF Plugin and version do you have installed to view PDF files ? If you use Adobe Acrobat: What is your setting, display them inline or in an external Acrobat viewer window ?
Summary: PDF FILES DO NOT LOAD IN 3.6 → PDF do not load in 3.6
Reporter -> Are you still experiencing this issue? Please address the questions in comment 1 if you are.
This issue still exists BUT is intermittent. Using Firefox 3.6.13 and Adobe Reader 9, set to display inline. opening pdf files often causes a blank error dialog to open followed by a black screen. All future attempts to open a pdf will give the same result until reboot windows (restarting Firefox only is no help). pdfs will then open normally, perhaps for several hours before problem recurs. I have just uninstalled 3.6.13 and installed 3.5.16. In 3.5.16 same problem occurs except that opening file gives white screen instead of black screen AND after attempting to open the same file several times, correct operation will be restored - ie progress bar appears, gradually updates then file appears as expected.
John, can you update to adobe reader x and try there?
Reporter -> Are you still experiencing this issue? Did you update your Adobe Reader?
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
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