Open Bug 546062 Opened 14 years ago Updated 1 year ago

Add a keyboard shortcut to expand all mail folders


(Thunderbird :: Mail Window Front End, enhancement)



(Not tracked)


(Reporter: jerry-va, Unassigned)


(Depends on 1 open bug, Blocks 1 open bug)


(Whiteboard: [wontfix][penelope_wants])

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6
Build Identifier:

We need some alternate "open all mailboxes" commands.  SETTING:  To file a message e.g. from MaryBeth into its appropriate MaryBeth mailbox, all one must do is start typing M-A- with the mouse focus on the mailbox pane and Eudora will jump to mailboxes with a matching character string.  Aha, but only if all the mailboxes are open, and, in a hierarchical structure, many are hidden in lower levels.  They are "closed".  The only command to open all mailboxes is the numeric keypad asterisk -- highlight the top level (root), and type the asterisk or multiplication sign in the numeric keypad.  The asterisk above the numeral "8" won't do.  No numeric keypad, no easy way to file the mail.  THE PROBLEM is Apple.  Many of us run VMWare/Windows or other virtualizations in Apple machines which have no numeric keypads.  THE SOLUTION: please provide other commands (menu item, keyboard shortcut) to OPEN ALL WINDOWS [below the highlighted one].  Thanks.  

Reproducible: Always

Steps to Reproduce:
1. Go to machines like Macbook Pro with non-Windows keyboards and be sure you don't have commands that require keys now rendered non-existent.  The numeric keypad multiplication symbol (asterisk) to open all mailboxes is an example. 
Actual Results:  
Functional deficiency in Eudora on evolving machines.  See above.  

Apologies that this is not strictly a bug report.
Assigning to Thunderbird as this is not unique to Penelope. Couldn't find a similar bug already assigned to Thunderbird though there is one about numeric keypad +/-
Assignee: mozilla-bugs → nobody
Component: General → Mail Window Front End
OS: Windows XP → Mac OS X
Product: Penelope → Thunderbird
QA Contact: general → front-end
Whiteboard: [penelope_wants]
Version: unspecified → 3.0
The thing you didn't find, which might have made this less confusing, was bug 83215 - we don't support numeric keypad asterisk, and actually don't even know one asterisk from the other. So the only possible fix would be a Thunderbird shortcut which would iterate through the folder tree opening everything. Given our chronic shortage of keys for shortcuts, that doesn't seem too likely, so you might want to get used to using the right arrow to open folders one at a time down to the one you want, rather than waiting for a way to open them all at once.
OS: Mac OS X → All
Hardware: x86 → All
Summary: Need way to open all mailboxes on computers without numeric keypad asterisk. → Add a keyboard shortcut to expand all mail folders
Version: 3.0 → Trunk
bwinton, I don't see us going here/there, do you?
Depends on: 539140
Whiteboard: [penelope_wants] → [wonfix][penelope_wants]
I'm not going to go as far as wontfix, but I don't think we'll be adding new keyboard shortcuts before we've implemented Test Pilot and gotten an idea of which commands are used by our actual users.

(You could leave the bug here, or move it back to the Penelope product, as you wish.)

Ever confirmed: true
Whiteboard: [wonfix][penelope_wants] → [wontfix][penelope_wants]
just a note to say that I spend about 10% of my Thunderbird time collapsing all folders.  So a command and / or button to collapse the entire tree would be quite wonderful.
(In reply to lester from comment #5)
> I spend about 10% of my Thunderbird time collapsing all folders.  

please describe your use case, and steps of your workflow
I would like a keyboard shortcut to COLLAPSE (not expand) all mail folders.
-Joy H.
Severity: normal → S3
You need to log in before you can comment on or make changes to this bug.