547010 - Firefox crashes/hangs when uploading a file via SAFileUp

Status: RESOLVED INCOMPLETE

(Firefox :: File Handling, defect)

Description

[aking]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 GTB6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 GTB6

Firefox 3.6 crashes whenever I attempt to use my upload form for managing our corporate site.  The back end code has not changed, it is utilizing SAFileUp through use of a file element in a form.  I have noticed that smaller files seem to be ok, but once a file exceeds a certain size, it either hangs or crashes the browser.

I have had to downgrade back to 3.5.8 and everything works fine with that browser version.

Reproducible: Always

Steps to Reproduce:
1. Click "Browse" on any file field element
2. Select a file to upload
3. Click "Upload" button
Actual Results:  
Firefox 3.6 crashes every time.

Expected Results:  
The file should have uploaded successfully.

Comment 1

[Matthias Versen [:Matti]]

Does it crash or does it hang/freezes ?

For a crash see https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

and for a hang retest FF in the Firefox safemode http://support.mozilla.com/en-US/kb/Safe%20Mode and if it still hangs attach a stacktrace using https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg

Comment 2

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question