547400 - No mails are sent - error not generated - receiving is OK.

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect, P5)

Description

[duducz]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2) Gecko/20100115 Firefox/3.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.7) Gecko/20100111 Thunderbird/3.0.1

Hello All,

When I send a mail, ThunderBird will send it (copied to the Sent folder, no errors are generated.) In fact, mails are not sent, not appearing anywheere - recipient did not get it. Settings of POP3 and SMTP are correct, I can connect to both of the servers. Mails are only few KB big, not encripted or signed.
Receiving of mails from POP3 server is without any problem: no login/password problem.
Where is the error, in operating system (Win 7) ?

Thanks for your help.

Reproducible: Always

Actual Results:  
No mails are sent, receiving is without any problem.

Expected Results:  
No mails are sent, receiving is without any problem.

Comment 1

[Matthias Versen [:Matti]]

Please attach a SMTP log.
https://wiki.mozilla.org/MailNews:Logging

You are not testing the sending of mails with a mail to yourself in gmail/google mail ?

Comment 2

[duducz]

Hello Matthias,

Yes, I tried it: sent a mail tp myself and then trying to download it. No success. As I sad, receiving of mails is without any problem (I already got few letters a day) but I can not send it. When I send to the good and known address, I click to the Send button, the mail is correctly sent, copy is in the Sent folder. No errors generated, nothing un-normal.

By

J.

Comment 3

[duducz]

(In reply to comment #1)
> Please attach a SMTP log.
> https://wiki.mozilla.org/MailNews:Logging
> 
> You are not testing the sending of mails with a mail to yourself in
> gmail/google mail ?

Hello Andreas,
Sorry, I saw your request about starting logging yust now, I started it in log mode. Where are the logs generated ?

J.

Comment 4

[duducz]

(In reply to comment #1)
> Please attach a SMTP log.
> https://wiki.mozilla.org/MailNews:Logging
> 
> You are not testing the sending of mails with a mail to yourself in
> gmail/google mail ?

Hello Mathias,

Finally get the generating of logs working (Must be started the batch file as Administrator). So the result is: nothing in the file, it is empty. It was created when I started the FB, but nothing is in it.

J.

Comment 5

[Matthias Versen [:Matti]]

>Yes, I tried it: sent a mail tp myself and then trying to download it.
That's not what I asked. I want to know if you USE GMAIL and you are reporting the this issue because you don't receive a mail that you send TO YOURSELF in GMAIL. Gmail is special in this case because the server filters such mails.

>So the result is: nothing in the file, it is empty
I hope you replaced imap:5 with SMTP:5 and you send a testmail ?

Comment 6

[duducz]

Hello,

I am sorry, I do not have any GMAIL mail. Finally generated a smto log, here is the result:

0[b26140]: SMTP Connecting to: mail.real-net.sk
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 220 www.real-net.sk ESMTP Postfix
0[b26140]: SMTP entering state: 14
0[b26140]: SMTP Send: EHLO [192.168.1.3]

0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250-www.real-net.sk
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250-PIPELINING
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250-SIZE 40000000
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250-VRFY
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250-ETRN
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250-STARTTLS
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250-AUTH PLAIN LOGIN
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250-AUTH=PLAIN LOGIN
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250-ENHANCEDSTATUSCODES
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250-8BITMIME
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250 DSN
0[b26140]: SMTP entering state: 4
0[b26140]: SMTP entering state: 21
0[b26140]: SMTP entering state: 3
0[b26140]: SMTP Send: MAIL FROM:<[e-mail]> SIZE=448

0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250 2.1.0 Ok
0[b26140]: SMTP entering state: 5
0[b26140]: SMTP Send: RCPT TO:<[e-mail]>

0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250 2.1.5 Ok
0[b26140]: SMTP entering state: 6
0[b26140]: SMTP Send: DATA

0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 354 End data with <CR><LF>.<CR><LF>
0[b26140]: SMTP entering state: 7
0[b26140]: SMTP entering state: 8
0[b26140]: SMTP Send: .

0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 250 2.0.0 Ok: queued as 7C8F934C4221
0[b26140]: SMTP entering state: 9
0[b26140]: SMTP Send: QUIT

0[b26140]: SMTP entering state: 0
0[b26140]: SMTP entering state: 0
0[b26140]: SMTP Response: 221 2.0.0 Bye
0[b26140]: SMTP entering state: 10
0[b26140]: SMTP entering state: 12

By.

Comment 7

[duducz]

Hello Mathias: I discovered the error: typo error ....

I am sorry for this, this error was made by me: my address is mail.t-com.sk and not mailt-com.sk


I bag for pardon from everybody.

J.

Comment 8

[Matthias Versen [:Matti]]

Your email server got the message (the message itself is empty, i hope that's ok).  The message must arrive and it must be a server issue if you don't receive it.

>0[b26140]: SMTP Response: 250 2.0.0 Ok: queued as 7C8F934C4221
The server got the email, accepted it and stored it for delivery.

Can you please active "use name and password" in your smtp settings to your server and look if it makes a difference (no log needed) ?

Comment 9

[Nathan Tuggy (:tuggyne)]

Resolving WFM per comment #7; reopen if there's still a problem.

Happens to the best of us at times, J.

Comment 10

[duducz]

(In reply to comment #9)
> Resolving WFM per comment #7; reopen if there's still a problem.
> 
> Happens to the best of us at times, J.

Hello Mathias and Nathan,

Thanks for everybody, I did not checked it twice from my side, it was my mistace.

So, now everything is fine, as it should be.

Thanks for a help from all people.

Bye

Juraj