Error message on startup.

RESOLVED INCOMPLETE

Status

()

--
major
RESOLVED INCOMPLETE
9 years ago
9 years ago

People

(Reporter: drc1, Unassigned)

Tracking

1.9.2 Branch
Other
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

9 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.0.249.89 Safari/532.5
Build Identifier: Impossible to determine.

Upon attempt to start Firefox, I get the following error message:
"The application or DLL C:Program Files\Mozilla Firefox\xul.dll is not a valid Windows image. Please check this against your installation diskette."
This occurred immediately after an update was installed. I don't know for sure but I think it was version 3.6. In my opinion, Mozilla should ask user for permission to install updates.

Reproducible: Always

Steps to Reproduce:
1.Any attempt to start Firefox.
2.
3.
Actual Results:  
Actual results are the error message described above.

Expected Results:  
Opened in the normal manner, which it did before the update.
a quote from RS: 
>Please attach the last-update.log .... along with the updates.xml
>file. If you've installed under program files these will typically be located
>under %LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\ and the last-update.log
>is inside the updates directory.
>
>The updates.xml may also be located in your installation directory and the
>last-update.log is inside the updates directory.
Component: General → Application Update
Product: Firefox → Toolkit
QA Contact: general → application.update
Version: unspecified → 1.9.2 Branch
via mail :
>Problem solved! I uninstalled my current version of Firefox then downloaded and 
>installed version 3.6. 

marking incomplete without the logfiles
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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