Closed
Bug 547585
Opened 14 years ago
Closed 14 years ago
Miro should not be featured on mozilla.com - terrible install experience
Categories
(www.mozilla.org :: General, defect, P2)
Tracking
(Not tracked)
VERIFIED
FIXED
People
(Reporter: MatsPalmgren_bugz, Assigned: abuchanan)
References
()
Details
(apologies if this is not the right way to report this) I don't know anything about the issue, I'm just forwarding this Hendrix feedback: Name: Product: Firefox Summary: Miro is full of Spyware Comments: The Miro add on you are offering is full of sp6yware, makes unauthorized registry changes, and a host of other crap (Why does it need to change my start up page???). It is needlessly difficult to remove. I think continuing to promote it as a Firefox add on is a Big mistake. Browser Details: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729) From URL: http://hendrix.mozilla.org/
Comment 1•14 years ago
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The only add-on I can find with the word 'Miro' in its title when I search for 'miro' is "I (Heart) Miro": https://addons.mozilla.org/en-US/firefox/addon/6635 I just did a quick code review, and it's completely harmless. All it does is add a referral code to Amazon urls. It doesn't do anything else. I'm pretty sure what the answer will be but, is there any more information about this?
Reporter | ||
Comment 2•14 years ago
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Here's another Hendrix report on Miro with similar claims; I have contacted the user asking for additional information. Name: Email: farrellwatverizondotnet Product: Firefox Summary: Miro control and usage Comments: Downloaded and installed latest version of Firefox. Also at the prompt downloaded and installed Miro. Subsequently, My Home page was changed to the Miro site and attempts to change this were unsuccessful. Could not open Tools/options to reset my homepage. Returned to Firefox via URL but all was frozen. Closed down Computer. On startup I noticed Firefox safe mode. I returned everything to default. Worked! I went thru all of because I could not remove miro from my computer. Seems like it worked like a virus. Just kept getting more miro files. Miro would not uninstall even thru the add/removal option in the control panel. I use windows 7 on a late 2009 Toshiba laptop. Thank you, Farrell Winkleblack 8183630428 Browser Details: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 From URL: http://hendrix.mozilla.org/
Reporter | ||
Comment 3•14 years ago
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Is the following SUMO thread about the same Miro? http://support.mozilla.com/en-US/forum/1/550343
Reporter | ||
Comment 4•14 years ago
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Is this the Miro application they talk about? http://www.getmiro.com/ Perhaps installing this application also adds an add-on in Firefox that the user does not see until they restart, for example for a Firefox update?
Comment 5•14 years ago
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I've installed the Miro application on Windows, and I can confirm that the default install messes up Firefox 3.6 and 3.5, badly. The default search in the location bar leads the user to http://www.mirostart1.com, and all search engines are removed from the search bar (!!!), I'm guessing because of some bug in their search engine modification code. This happened to me in Windows 7 64 bit. This behavior without user consent is absolutely unacceptable. There's nothing that can be done by AMO since this is not an add-on, but I think that Miro should be removed from all recommendations in mozilla.com and .org. I'll try to reassign this to the right component.
Severity: normal → major
Status: UNCONFIRMED → NEW
Component: Add-on Security → www.mozilla.com
Ever confirmed: true
Priority: -- → P2
Product: addons.mozilla.org → Websites
QA Contact: security → www-mozilla-com
Updated•14 years ago
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Summary: Miro is full of Spyware → Miro should not be featured on mozilla.com - terrible install experience
Comment 6•14 years ago
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They're at least on http://www.mozilla.com/en-US/firefox/central/, too.
Comment 7•14 years ago
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John, do you have a contact at PCF that can take a look at this or know anything about these search provider problems? see comment #5 for a summary
Comment 8•14 years ago
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Yep. Let me get to them and get them involved here.
Comment 9•14 years ago
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Hi everyone, I run the Miro project. We recently moved to a new search partnership and we've found a couple bugs in the search tools and have been tweaking the process generally. We've already asked the partner provider to make several changes, most of which are done and should be going live this week or next, which will: make the search partnership choice more clear on install, fix the search choice locking bug (which is rare, as we understand it), and make uninstall more standard with clearer instructions. I hope these changes will address most of the concerns above, which we share. Like other consumer open-source projects, search partnerships are the best (and maybe the only) way we can afford to develop a popular free and open product. We really want to find a way to make this a positive experience for everyone and to keep our non-profit work alive. nicholas - nicholas@pculture.org
Assignee | ||
Comment 10•14 years ago
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Who is taking charge of verifying these problems are fixed? Is there any action needed for mozilla.com web pages (i.e. removing Miro promo)?
Comment 11•14 years ago
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Slater, do you know who managed the selection of the apps featured on http://www.mozilla.com/en-US/firefox/central/ ? That person (or you!) should decide if this bug is serious enough to remove Miro, at least until it's fixed. I haven't seen the bug firsthand but the description above about removing all of the search engines is pretty scary.
Comment 12•14 years ago
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(In reply to comment #11) > Slater, do you know who managed the selection of the apps featured on > http://www.mozilla.com/en-US/firefox/central/ ? That person (or you!) should > decide if this bug is serious enough to remove Miro, at least until it's fixed. > I haven't seen the bug firsthand but the description above about removing all > of the search engines is pretty scary. That content was determined by a variety of people, but mainly me, pkim & beltzner. I don't recall who specifically added Miro (my guess would be pkim), but it sounds like we should pull promo until the problems have been resolved Alex, can you remove the promo from the Getting Started page today? No need to replace it with anything else at the moment - we can just add Miro back in when ready. Nicholas, let us know when the bugs have been resolved. Thanks all-
Assignee: nobody → buchanae
Assignee | ||
Comment 13•14 years ago
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Will do. Note: this page is localized, so it affects many locales.
Comment 14•14 years ago
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(In reply to comment #13) > Will do. Thanks Alex! > Note: this page is localized, so it affects many locales. Good point, although it's also worth noting that we also encouraged the localizers to choose sites & services that were more relevant to their specific locale, so the content on the en-US version isn't necessarily repeated everywhere.
Comment 15•14 years ago
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Hi all-- i totally understand if you want to remove this pending the fixes I outlined. Just to let you know, we're planning to have a new Miro release by monday that will fix these problems (and is also a major update to the application).
Assignee | ||
Comment 16•14 years ago
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r63174 on trunk r63178 on stage
Assignee | ||
Comment 17•14 years ago
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Closing so QA can verify before I push to production. Reopen when it's time to put the promo back up.
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Comment 18•14 years ago
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Verified on Staging at https://www.authstage.mozilla.com/en-US/firefox/central/#feature-connect
Status: RESOLVED → VERIFIED
Assignee | ||
Comment 19•14 years ago
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r63188 on production
Comment 20•14 years ago
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verified on production https://www.mozilla.com/en-US/firefox/central/#feature-connect
Comment 21•14 years ago
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Hi Again, I wanted to let everyone know that we fixed the search locking bug referenced at the beginning of this thread a few weeks ago. I've waited to post here because with the release of Miro 3.0 last week we've also made 5 or 6 additional improvements, many of the ideas for which came from conversations with Asa Dotzler, which make the install experience, search partnership offer, and uninstall process much more clear and more streamlined. I think it's pretty solid at this point and we've had it in the wild for almost a week now, with no major problems discovered. We would love to return to the recommended page, it's been a big help for our organization. Take care, nicholas
Comment 22•14 years ago
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Nicholas, thanks for the update. We're reviewing and will get back to you as soon as possible.
Comment 23•14 years ago
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Just filed bug 556406 to add the Miro promo back to the site. Any further discussion should take place over there. Thanks all-
Updated•12 years ago
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Component: www.mozilla.org/firefox → www.mozilla.org
Updated•12 years ago
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Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
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Description
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