547721 - Messages are displayed incorrectly using the automatic compaction

Status: RESOLVED WORKSFORME

(Thunderbird :: Message Reader UI, defect)

Description

[kevin.fuchs1]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.0.249.89 Safari/532.5
Build Identifier: Mozilla Thunderbird 3.0.1

Activer le compactage automatique
Lire un des messages reçus
En effacer un
Là quelques uns disparaissant souvent

Reproducible: Sometimes

Steps to Reproduce:
Enable automatic compaction
Read a received message
In a clear
Actual Results:  
Here some disappearing frequently

Expected Results:  
Software should always display all messages in the list without making it disappear a few.

Comment 1

[kevin.fuchs1]

Attachment: Thunderbird error with automatic compaction

Comment 2

[Ludovic Hirlimann [:Usul]]

Any error in Tools -> error console when the issue arises ?

Comment 3

[kevin.fuchs1]

Okay I'll see it when the problem arises.

If I understand, I refer you the error indicated in the console when the problem appears, right?

Again this morning I moved into a folder a message comes in, and all my messages were more visible had to restart Thunderbird.

Thank you for your response and your reactivity!

Comment 4

[kevin.fuchs1]

Attachment: Error this morning, here we clearly see the problem

Comment 5

[Ludovic Hirlimann [:Usul]]

Can you try to rebuild the index on the folder having the issue ?

Comment 6

[kevin.fuchs1]

How do I do?

Comment 7

[Ludovic Hirlimann [:Usul]]

right click on the folder -> properties 
rebuild index.

Comment 8

[kevin.fuchs1]

Good evening,

I rebuilt the index, I'll try tomorrow and see if the error occurs because it does not appear all the time.

I will keep you abreast of developments.

Thank you very much pending.

Comment 9

[kevin.fuchs1]

The problem recurs even after rebuilding the index. 

I may know where the problem might come. 
Before I had several mail boxes and I do not know how to compact, so the mail box has reached 2 GB size quickly and as soon as I closed my account I wanted to remove that box in Thunderbird that I do served more than I did but I still 2GB in size. 

I am informed and once I understood the functioning of Thunderbird, I was directly delete Roaming MSF and files. 

That may be why I get this bug? 

Yet I have deleted the correct files, how to fix this bug? 

Thank you in advance.

Comment 10

[Ludovic Hirlimann [:Usul]]

(In reply to comment #9)

> I am informed and once I understood the functioning of Thunderbird, I was
> directly delete Roaming MSF and files. 
> 
> That may be why I get this bug? 
> 
> Yet I have deleted the correct files, how to fix this bug? 

If you delete the proper files they should rebuild - but they'll be buggy if the size limits is reached again. Also make sure you start TB in -safe-mode after deleting the files.

Comment 11

[kevin.fuchs1]

Hello,

If this is understood, I must start Mozilla Thunderbird in safe mode and rebuild the index, right?

The bug is then completely disappear?

Thank you for your reply.

Comment 12

[kevin.fuchs1]

Hello Ludovic,

Indeed, after rebuilding the index in Safe Mode, the bug appear
have disappeared!

Many thanks!

Good luck and good continuation for the future.

Congratulations to you!

Kevin