Launch A/B test for Help > For Internet Explorer Users

VERIFIED FIXED

Status

mozilla.org Graveyard
Server Operations
--
critical
VERIFIED FIXED
7 years ago
2 years ago

People

(Reporter: djst, Assigned: oremj)

Tracking

Details

(Reporter)

Description

7 years ago
We want to conduct an A/B test to see which of the following two articles is best for our users:

https://support.mozilla.com/en-US/kb/Windows+start+page+1
https://support.mozilla.com/en-US/kb/For+Internet+Explorer+Users+1

The test should ONLY be for EU ballot builds using the en-GB locale. This translates to this incoming URL: http://support.mozilla.com/1/firefox/3.6/WINNT/en-GB/eu/ieusers

We'd like this test to start asap and run for as many days needed to see which one is giving us the lowest bounce rate. We'll file another bug when it's time to close the A/B test (by undoing this bug).

Thanks!
(Reporter)

Updated

7 years ago
Assignee: nobody → server-ops
Component: General → Server Operations
Product: support.mozilla.com → mozilla.org
QA Contact: general → mrz
Version: unspecified → other
(Reporter)

Comment 1

7 years ago
Just for the record, Jeremy did a similar A/B test implementation in bug 484283, if that's helpful info.
(Reporter)

Comment 2

7 years ago
Important correction: the incoming URL (as specified above) should be 50/50 % split to the following 2 pages:

https://support.mozilla.com/en-US/kb/Windows+start+page+1
https://support.mozilla.com/en-US/kb/+For+Internet+Explorer+Users

(We can't put +1 in the end of the second article because that would actually show up in the article title.)

Comment 3

7 years ago
Passing off to oremj but I don't know if this is something we can get wrapped up in under 8 hours.

Although it is oremj so who knows!
Assignee: server-ops → jeremy.orem+bugs

Comment 4

7 years ago
oremj, would it be better to move sumo to zeus and do this?  how quickly can that get done?
(Assignee)

Comment 5

7 years ago
There is already a bug to move SUMO to zeus and I think that should be done first. Can this wait until next Tuesday?
(Reporter)

Comment 6

7 years ago
Yes it can. Thanks.
(Assignee)

Comment 7

7 years ago
All set. Implemented as explained in comment 2.
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
(Reporter)

Comment 8

7 years ago
Verified. 

I get the following two pages:
https://support.mozilla.com/en-US/kb/Windows+start+page+1
https://support.mozilla.com/en-US/kb/+For+Internet+Explorer+Users

Thanks!
Status: RESOLVED → VERIFIED
Product: mozilla.org → mozilla.org Graveyard
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