549137 - No mail access

Status: RESOLVED WORKSFORME

(Thunderbird :: Folder and Message Lists, defect)

Description

[suttongeneral]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.0.11; .NET CLR 2.0.50727; ffco7) Gecko/2009060215 Firefox/3.0.11
Build Identifier: 3.02

After upgrading from TB3.01 to 3.02 am no longer able to access any of my e-mail accounts (POP3 or SMTP) as 'connection refused ' is displayed.  Additionally am not able to check for updates from TB as 'connection refused' is displayed.  Have checked all mailbox settings and these have not been corrupted by the update

Reproducible: Always

Steps to Reproduce:
1.Open TB
2.
3.


Expected Results:  
Mail folders displayed with their contents

I am not able to access any of my e-mails.  The e-mails accounts are working fine as they can be accessed from the relevant web pages

Comment 1

[Matthias Versen [:Matti]]

Please remove TB from the firewall configuration and add it again.
marking wfm because the only known cause for such symptoms is a broken Firewall application.

PLease reopen if you don't use a third party Firewall (and not the windows one)

Comment 2

[suttongeneral]

Bizarrely when I cam to open TB this afternoon (the seventh occasion since the disastrous upgrade, everything worked as advertised.  I never got to checking the Norton Firewall.  Thanks for your assistance