550782 - Extension updates and FF restart required after every system restart - XP and Win 7, FF3.6

Status: RESOLVED WORKSFORME

(Firefox :: Extension Compatibility, defect)

Description

[erica]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6

After a clean install on newly-formatted XP and Windows 7 machines, FF 3.6 repeatedly disables certain (but not all) extensions:
Name         Version    Enabled  ID
QuickDrag    2.0.2.1    false    [e-mail]
PDF Download 3.0.0.1    false    {37E4D8EA-8BDA-4831-8EA1-89053939A250}
Forecastbar Enhanced 0.9.6 false {3CE993BF-A3D9-4fd2-B3B6-768CBBC337F8}

After every system restart, FF disables those three extensions, and then requires compatibility updates and FF restart.  After the FF restart, the extensions will be enabled-- until the next system restart.  The compatibility updates load the same versions of the extensions.

Reproducible: Always

Steps to Reproduce:
Perform once:
1. Perform clean installation of FF 3.6 on XP/SP3 or Win 7/32
2. Install extensions: QuickDrag 2.0.2.1, PDF Download 3.0.0.1, Forecastbar Enhanced 0.9.6
Repeat to reproduce:
3. Restart system

Actual Results:  
1. The extensions are disabled.
2. After performing compatibility upgrades, the extensions are enabled until next system restart.


Expected Results:  
After system restarts, the extensions should remain enabled.  

The three extensions were properly enabled on the same machines prior to their reformatting and clean FF 3.6 installs.  The Win 7 machine was formerly Vista.
Other extensions running on both machines which do not have this issue:
Name            Version Enabled ID
Norton IPS	1.0	true	{8545daff-ad1e-493f-a37e-eed1ac79682b}
Java Console	6.0.18	true	{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FireFTP	1.0.7	true	{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
Adblock Plus	1.1.3	true	{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Tab Mix Plus	0.3.8.2	true	{dc572301-7619-498c-a57d-39143191b318}
Norton Toolbar	3.7.2	true	{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}
HP Smart Web Printing	4.51	true	[e-mail]

This could be the same bug as / related to bug #51773, 531449?

Comment 1

[Dave Garrett]

http://support.mozilla.com/en-US/kb/Preferences+are+not+saved

Comment 2

[erica]

Thanks for the info on preferences not being saved, Dave.  The only possible factor was Notrun 360.  I changed the FF Privacy Cleanup setting, but it made no difference to the problem.

Comment 3

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue?

Comment 4

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question

Comment 5

[erica]

Hi, Tim--
I'm sorry, I missed your 12/26 post.
The issue went away with subsequent upgrades of Firefox and extensions.  Thanks for your help.

Comment 6

[Dave Garrett]

-> WORKSFORME