If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

TB 3.0.3 does not display users in the CC list .. sometimes.

RESOLVED INCOMPLETE

Status

Thunderbird
Message Reader UI
RESOLVED INCOMPLETE
8 years ago
6 years ago

People

(Reporter: Pat Cashman, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2012-03-25])

Attachments

(1 attachment)

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.8) Gecko/20100227 Lightning/1.0b1 Thunderbird/3.0.3 ThunderBrowse/3.2.8.1

TB 3.0.3 is not displaying all users on CC list in UI. The last CC'd user is missing. I've found some cases where there are several users missing off the CC list. I've also found that some users are missing from the "To" field.
When I look at the "Full Mail headers" the complete list of To / CC users are there, however they are not visible in the UI (message screen)
Attached, please find a snapshot of my mail message window. Note that on the CC line, here is an "," as the last character. Actually there is a user hidden from view... thats not getting dislayed.

Here's the full mail headers for the mail that you're looking at in the screen shot. Note: I've blanked out the e-mail addresses.. apologies, thats out policy.


Date: 	Mon, 08 Mar 2010 22:33:08 +0000
From: 	Pxx xxxxan <Pxx.xxxxxxn@xxx.COM>
Subject: 	Re: ACTION: Status of Sustaining, Mass Stocking fix, CDS Patch testing
In-reply-to: 	<4B93DC19.4040201@xxx.com>
Sender: 	Pat.Cashman@xxx.COM
To: 	Lxxxxx bxxxx <Laxxxxer@Sun.COM>
Cc: 	VCxxxxxxxnt@xxx.com <VCxxxxxxxnt@xxx.com>, vxxxxxxxxxxxxxxt@xxx.com < vxxxxxxxxxxxxxxt@xxx.comm>, Todxx xxxx <Toxx.xxxxx@Sun.COM>, Dexxx.xxxxxxxn@xxx.COM, Mxxx.xxxxnn@xxx.COM, Exxx.xxxxt@xxx.COM, Mxxxxxxx Hxxxxx Gxxxxxxu <Mxxxxx.xxxxu@Sun.COM>, xxx Tech Support <Cxxxx-xxxxx=xxxxxt@xxx.com>, vxxxx.xxxxt@xxx.com <vxxxx-xxx-xxxt@xxx.com>, Vxxxx.xxxxx-xxt@xxx.com <Vxxxx-xxx.xxxxt@xxx.com>, Mxxx.xxxxxa@xxx.COM, Lxx xxxxxxn <lxx.xxxxn@xxx.com>
Message-id: 	<4B957B24.8010302@xxx.com>
MIME-version: 	1.0
Content-type: 	multipart/alternative; boundary="Boundary_(ID_JLAR9i/H4ui/YMhGN/pTkw)"
X-PMX-Version: 	5.4.1.325704
References: 	<4B915503.3000205@xxx.com> <4B93DC19.4040201@xxx.com>
User-Agent: 	Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.8) Gecko/20100227 Lightning/1.0b1 Thunderbird/3.0.3 ThunderBrowse/3.2.8.1


Hi Laura,
   
    unless the sustaining lab is a mirror copy of the production environment, then its not suitable for testing patches.

The sustaining team are mostly staying off those machines as they've been assigned to PS for the next 4 weeks to get the additional performance numbers. From the influx of e-mails this morning, I'm having difficulty believing that there is any single person who knows the configuration of those machines; I certainly don't.

Reproducible: Always

Steps to Reproduce:
1.View the mail included in the Details in TB 3.0.3, note that the user last in the CC list does nt appear.
2.
3.
Actual Results:  
Last user is not displayed in the CC list, even though the user is listed in the CC headers in that mail.


how do I upload a screenshot of the problem?
(Reporter)

Comment 1

8 years ago
Created attachment 431318 [details]
here's a JPG to show the problem. Look at the CC list.

 Note the trailing comma at the end of the CC list. There is an additional address not shown. In fact I've seen this bug on both the "To" and "CC" list and sometimes there are more than one address hidden.
So no scrollbar is showing allowing you to scroll down the list.

Does this happens if you start TB in safe-mode ?
Component: Mail Window Front End → Message Reader UI
QA Contact: front-end → message-reader
can you reproduce this using a current version of thunderbird?

if you are unable to reproduce, please close by setting stats to resolved, and resolution to WORKSFORME or another appropriate setting.

If you are able to reproduce, add new details, and a testcase if one does not already exist in the bug report.
Whiteboard: [closeme 2012-03-25]
RESOLVED INCOMPLETE due to lack of response to last question. If you feel this change was made in error please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.