551238 - Screencasts don't automatically start

Status: RESOLVED WONTFIX

(support.mozilla.org :: Knowledge Base Software, task)

Description

[Chris Ilias [:cilias]]

If I click on a screencast, it doesn't automatically start playing. It waits for me to press the play button.

STR for Flash screencast:
1. Go to <https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows>.
2. Click on "Watch a video of these instructions".
The video will pop up, but does not start playing.

STR for Ogg screencast:
1. Go to <https://support.mozilla.com/en-US/kb/How+to+set+the+home+page>.
2. Click on "Watch a video of these instructions".
The video will pop up, but does not start playing.

Comment 1

[Chris Ilias [:cilias]]

This was marked WFM. If I go to any of the articles in comment 0, the screencast does not start automatically.

I think the confusion is that in the old system, we had a "Watch a video of these instructions" button that would trigger a video viewer, but the user had to once again click play for the video to start. Now that screencasts are embedded in the article, it may be too intrusive for the video to automatically start playing. I'm not sure. Is this a wontfix?

Comment 2

[Tanay Gavankar [:tgavankar]]

Yeah I was thinking that it wouldn't be nice to have the videos automatically play (especially in the case there are multiple ones on a page). We just marked WFM if it was an old tiki bug that was resolved with the upgrade to kitsune. WONTFIX is probably a better resolution, though. Marking it as such, so reopen if there are issues please.