A mail alert not shown for all the accounts



Mail Window Front End
8 years ago
6 years ago


(Reporter: Cascaval, Unassigned)


Firefox Tracking Flags

(Not tracked)


(Whiteboard: [closeme 2012-03-01])



8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2) Gecko/20100115 Firefox/3.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv: Gecko/20100227 Lightning/1.0b1 Thunderbird/3.0.3

An alert about a new email and a mail icon in the taskbar is shown only when a message is received in the default/first email account (IMAP) that I have. If a new message is received in the second account (IMAP as well), neither an alert nor taskbar icon is shown. 

Reproducible: Always

Expected Results:  
An alert and the taskabr icon should show up when a new message is received in any of the email accounts.

This behaviour happens even when running in a safe mode.

I found similar bugs regarding mail alerts but not any that would report the problem in this way.


8 years ago
Summary: A mail alert is shown only for the default/first account → A mail alert not shown for all the accounts

Comment 1

8 years ago
The problem apparently lies somewhere else and has nothing to do with the account being 2nd/3rd/etc.

I've added 3rd IMAP account and it shows the alerts with no problem. The account is on the same server as the 2nd account (for which the alerts are not being shown) and has almost identical settings so the only thing that differs is mail account content (folders, mails).

Comment 2

8 years ago
After further testing, the problem is quite certainly related to the content of the account. If I delete all the folders/files in "[profile]/ImapMail/[server]/" then after the first start, the alerts are shown just fine. After the restart the alerts are not shown again.

This is reproducible for me but it is probably dependent on the account content.
Anything in Tools -> Error console ?

Does it also happens in -safe-mode ?

Comment 4

8 years ago
> Anything in Tools -> Error console ?


> Does it also happens in -safe-mode ?

Component: General → Mail Window Front End
QA Contact: general → front-end

Comment 5

6 years ago

do you still see this problem when using a current version of thunderbird? 

And if you do not, please close bug report by changing resolution to worksforme
Whiteboard: [closeme 2012-03-01]
RESOLVED INCOMPLETE due to lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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