User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:220.127.116.11) Gecko/20090824 Firefox/3.5.3 FBSMTWB Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:18.104.22.168) Gecko/20090824 Firefox/3.5.3 FBSMTWB saved passwords aren't available after recent firefox update; "live help" almost never available... when they are not successful Reproducible: Always
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing. http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Managing+profiles You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.