551643 - Will not open multiple windows from shortcut start menu or from within firefox

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 (.NET CLR 3.5.30729)

Firefox will not open multiple windows. Have tried from shortcuts, direct from start menu, or from the "Open in new window" option when right clicking on a link from within fire fox.

Multiple tabs can be opened. 

Reproducible: Always

Steps to Reproduce:
1. Open a firefox window
2. Try to open a new window
3.
Actual Results:  
Could not open a second window

Expected Results:  
Opened a second window

Comment 1

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.9pre) Gecko/20100310 Shiretoko/3.5.9pre

File > New Window and ctrl+N both work fine for me. Please retest in safe-mode / with a new profile:
http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
http://support.mozilla.com/en-US/kb/Basic+Troubleshooting#Make_a_new_profile

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

Comment 3

[Tyler Downer [He/Him]]

This bug has had the CLOSEME tag for several weeks and the date in the tag is far gone. If the reporter can still see this issue, Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). Then please remove the closeme tag in the whiteboard, mark the bug against the proper version and comment on the bug.

Comment 4

[Tyler Downer [He/Him]]

WFM