Closed Bug 551694 Opened 14 years ago Closed 14 years ago

Dock shows a double count of unread messages on startup

Categories

(Thunderbird :: OS Integration, defect)

Product:
Thunderbird
Component:
OS Integration
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(thunderbird3.0 .4-fixed)

Status:
RESOLVED FIXED
Tracking Flags:
Tracking Status
thunderbird3.0 --- .4-fixed

People

(Reporter: standard8, Assigned: Bienvenu)

References

(
URL
)

Details

(Whiteboard: [gs][also see bug 557960])

Attachments

(1 file)

The fix [r/sr=dmose]
3.20 KB, patch
standard8
: review+
standard8
: superreview+
standard8
: approval-thunderbird3.0.4+
Details | Diff | Splinter Review 
+++ This bug was initially created as a clone of Bug #516477 +++

On startup of Thunderbird the dock count can appeared doubled, or increased at various times if updates are made during the cycle to check the unread counts.

The attached patch was originally in bug 516477 and has been moved here for tracking purposes. Bug 516477 originally fixed one related issue in 3.0.1, this bug tracks the case mentioned above for 3.0.4.

Carrying across Dan's r/sr and granting approval 3.0.4.
Attachment #431881 - Flags: superreview+
Attachment #431881 - Flags: review+
Attachment #431881 - Flags: approval-thunderbird3.0.4+
URL: http://gsfn.us/t/dz2n
Whiteboard: [gs]
fixed for 3.0.4
Status: NEW → RESOLVED
Closed: 14 years ago
status-thunderbird3.0: --- → .4-fixed
Resolution: --- → FIXED
I just now updated to 3.0.4 but I am still seeing double count. Is there any caches I need to clear or something ?
Forgot to mention I use mac os x 10.5.8
Jithin, are you seeing the double count on startup, or after you've been running for a while? The fix was only for the former. If you look in bug 516477, you'll see instructions for how to generate a log that produces diagnostic information about this problem.
Jithin: If you are still seeing issues, and can generate a log as David's asked, please file a new bug for it as this one is already marked as fixed and comments on closed bugs easily get lost.
I noticed this after thunderbird restarted after applying the update. Then I rebooted my system and now count appears fine. 

If I notice this again I will file a new bug.
I apologize - can someone point me to a dev version with the fix or the process to getting the log files again?  I'm on 3.0.4 and I'm still having this problem consistently. If I rebuild the mailbox, it goes away for a short time, then comes back and stays that way.
See https://bugzilla.mozilla.org/show_bug.cgi?id=516477#c101 for information logging, and the logging module to use. If you can reproduce this, you might want to log both IMAP and DockCounts
I'm currently experiencing this issue on 3.0.4, and i've managed to log the DockCounts, its doing something mighty odd! At least on my system.

Its fine at start up, but leave it for a while, and eventually the DockCount doubles, for some reason it lists my primary imap account twice, but with the second one changing the username (in this case archer@priorityonline.net) to archer%40priorityonline%2Enet ??

http://keith.chaos-realm.net/uploads/thunderbird-dockcounts.txt

Best Regards,

Keith
Nice catch - seeing the same thing in looking for cause of bug 516477

Opening a new bug with this issue
Chris, there is already a bug on that issue - see bug 557960
Whiteboard: [gs] → [gs][also see bug 557960]
Blocks: 558661
Oh well, the one time I don't check to see if it exists. Sorry for the bug spam
Not fixed on the latest release 3.0.4.
Altaveron,

Please see: https://bugzilla.mozilla.org/show_bug.cgi?id=557960

Keith
(In reply to comment #15)
> Altaveron,
> 
> Please see: https://bugzilla.mozilla.org/show_bug.cgi?id=557960
> 
> Keith

Thanks.
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