551731 - Firefox changes theme to windows 7 basic randomly

Status: RESOLVED DUPLICATE of bug 545892

(Firefox :: General, defect)

Description

[Drew]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6

Firefox was randomly changing my Windows 7 theme to windows 7 basic.  This happens almost every time I went to read an article on the New York Jets website.  When viewing the site in Google Chrome however, this didn't happen.  Also, the scroll bar on the right side never displays in windows Aero on the New York Jets website, but all other sites do.  This can be fixed by closing Firefox, but it the New York Jets website is more or less unusable with Firefox, however this has only happened recently and I was able to read the New York Jets articles with Firefox for years prior to a few days ago.  I cannot confirm other NFL team sites.  I uploaded a screen shot so you can see.  This happened with Firefox 3.6 running on Windows 7 Professional x64.

Reproducible: Sometimes

Steps to Reproduce:
1. open Firefox 3.6 (I cannot confirm how other versions of Firefox work with the NYJ site)
2.go to www.newyorkjets.com
3. try to read a news article, the roster and other pages appear to work but some articles cause it to go to windows 7 basic.

http://www.newyorkjets.com/blog/posts/1540-antonio-takes-a-look-around-his-new-home

that article causes it to go to Windows 7 basic every time without fail.
Actual Results:  
Windows 7 will go into windows 7 basic mode, disabling all aero features until you close Firefox.

Expected Results:  
Remained consistent with the theme I have chosen.  Microsoft and Mozilla say that Firefox is compatible with all Aero features.

http://www.newyorkjets.com/blog/posts/1540-antonio-takes-a-look-around-his-new-home

Like I said that article always causes it to go into basic mode.  It must be something on that page specifically (and with certain other articles) that makes Firefox incompatible with Aero.

Comment 1

[Drew]

Attachment: screenshot of the issue happening

this is the problem

Comment 2

[Tyler Downer [He/Him]]

What version of flash, java and quicktime do you have?

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.x or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles