Closed Bug 552041 Opened 14 years ago Closed 13 years ago

I got a black screen on literati games java applet after downloading Mozilla 3.6 on 3/11/2010

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: cwoodka, Unassigned)

References

(
URL
)

Details

(Whiteboard: [CLOSEME 2011-2-25]) 

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)

I downloaded 3.6 on my computer and restarted Firefox. Logged into Yahoo games as usual, and got the black screen. I started Firefox today and the same thing happened. I am able to access the applet with Safari, Chrome or Explorer on my Vista PC, just not Firefox. The new version of Firefox works OK on my OSX Mac.
I was using the Yahoo Games program just prior to downloading 3.6 and everything worked fine.

Reproducible: Always

Steps to Reproduce:
1. Log into Yahoo games on Mozilla 3.6 using Vista
2. Choose word games
3. Choose Literati
4. Choose intermediate game room
5. Type in entry code displayed on screen
Actual Results:  
Black Screen

Expected Results:  
The software should have displayed a game room window

Yahoo mail and everything else I use appears to work as before.
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Also, ensure you update all your plugins (Flash, Reader, java, quicktime, etc) to the latest version available on the vendor's website.
Whiteboard: [CLOSEME 2011-2-25]
This bug has had the CLOSEME tag for several weeks and the date in the tag is
far gone. If the reporter can still see this issue, Please retest with Firefox
3.6.x or later and a new profile
(http://support.mozilla.com/kb/Managing+profiles). Then please remove the
closeme tag in the whiteboard, mark the bug against the proper version and
comment on the bug.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.