552658 - "Pop ups" and "open new window" in FireFox 3.6 delay up to 1 minute before opening

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[candcdesign]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6

in the latest version of FireFox 3.6 using either the keyed "command+N" or "Open new window" from the dropdown has no result. Then about a minute later the new window comes on screen. Same problem is happening with pop-up windows on all sites. tested it out on CNN.com.

I am on an iMAC / 3.06 GHz Dual Intel Core 2 / OS 10.5.8

Reproducible: Always

Steps to Reproduce:
1. keyed "command+N" or "Open new window" from the drop down


Actual Results:  
1. no response... then...
2. 35 sec to 1 minute later pop up comes on/ new window opens


it is definitely app related. asking to open a new window on my desktop ensues an instant response as does new windows in other browser apps. such as Safari.

Comment 1

[jonesey]

The following bugs report undesired or missing window-opening behavior, usually on a Mac OS build: 490225, 509169, 467113, 263434, 547413, 535782, 552658.  The last two may be duplicates of one another.

Comment 2

[Rod]

It is getting to the point that I can't use FF anymore on my Mac. When I am using any application that opens a small pop up window when I click a link, I have to wait more than one minute for the window to open. It has taken so long to open the window sometimes, that I have moved on to something else and then suddenly the window opens. This does not happen when I am opening a link to an external site. The new tab or window opens quickly.

Comment 3

[Rod]

(In reply to comment #2)
> It is getting to the point that I can't use FF anymore on my Mac. When I am
> using any application that opens a small pop up window when I click a link, I
> have to wait more than one minute for the window to open. It has taken so long
> to open the window sometimes, that I have moved on to something else and then
> suddenly the window opens. This does not happen when I am opening a link to an
> external site. The new tab or window opens quickly.

BTW I am using a Mac Pro with an Intel processor. When I use FF on my Vista laptop and go to the same website/programs this is not a problem.

Comment 4

[jonesey]

Rod, do you have the Flashblock Add-On installed?  I was experiencing this problem, or something very much like it, and it went away after I disabled Flashblock.  See this similar bug for more info:

https://bugzilla.mozilla.org/show_bug.cgi?id=535782

Comment 5

[Rod]

(In reply to comment #4)
> Rod, do you have the Flashblock Add-On installed?  I was experiencing this
> problem, or something very much like it, and it went away after I disabled
> Flashblock.  See this similar bug for more info:
> 
> https://bugzilla.mozilla.org/show_bug.cgi?id=535782

No, I don't have that one installed.

Comment 6

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 7

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.