552781 - Faulty Update

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Johann Lohmann]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Build Identifier: 

Today, Mozilla Firefox downloaded (without my request) a lengthy update onto my computer (probably 8 - 10 MB). After that, I could not use Mozilla Firefox, receiving the fault message "Der Prozedureinsprungpunkt „js_NextActiveContent“ wurde in der DLL „js3250.dll“ nicht gefunden." What is to be done?

Reproducible: Always

Actual Results:  
Today, Mozilla Firefox downloaded (without my request) a lengthy update onto my computer (probably 8 - 10 MB). After that, I could not use Mozilla Firefox, receiving the fault message "Der Prozedureinsprungpunkt „js_NextActiveContent“ wurde in der DLL „js3250.dll“ nicht gefunden." What is to be done?


Today, Mozilla Firefox downloaded (without my request) a lengthy update onto my computer (probably 8 - 10 MB). After that, I could not use Mozilla Firefox, receiving the fault message "Der Prozedureinsprungpunkt „js_NextActiveContent“ wurde in der DLL „js3250.dll“ nicht gefunden." What is to be done?

Comment 1

[Johann Lohmann]

Today, Mozilla Firefox downloaded (without my request) a lengthy update onto my computer (probably 8 - 10 MB). After that, I could not use Mozilla Firefox, receiving the fault message "Der Prozedureinsprungpunkt „js_NextActiveContent“ wurde in der DLL „js3250.dll“ nicht gefunden." What is to be done?

Comment 2

[Johann Lohmann]

Today, Mozilla Firefox downloaded (without my request) a lengthy update onto my computer (probably 8 - 10 MB). After that, I could not use Mozilla Firefox, receiving the fault message "Der Prozedureinsprungpunkt „js_NextActiveContent“ wurde in der DLL „js3250.dll“ nicht gefunden." What is to be done?

Comment 3

[Jo Hermans]

Probably something went wrong, the js3250.dll file is an essential part of Firefox. Did you try to interrupt the installation ?

It's probably best to download a complete copy of Firefox (from <http://www.mozilla.com/en-US/firefox/firefox.html>), save it on your hard disk. Then, instead of upgrading the old one, uninstall Firefox first (in Control Panel-> Add & Remove Programs) and then install the new one. During uninstall it will ask if your profile can be removed too (which is your bookmarks and cookies and add-ons), obviously don't that (they won't be deleted by default). The new Firefox will automatically find and use them.

Comment 4

[Johann Lohmann]

Hi Jo Hermans, i followed your instructions and IT WORKED! I cannot describe how grateful I am to you for helping me out of this unpleasant situation! Greetings, Johann