Juniper Network Connect (or JPASS) doesn't work with Firefox v3.6

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: Tien Dinh, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-1-30])

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729)
Build Identifier: Firefox 3.6

Firefox 3.6 cannot start the JPASS session with the Juniper Network Connect v6.4. The connection process froze after entering userid and securID password.

Reproducible: Always
(Reporter)

Comment 1

8 years ago
Juniper Network Connect (all versions) worked up to FireFox v. 3.5.7
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html
Whiteboard: [CLOSEME 2011-1-30]
(Reporter)

Comment 3

7 years ago
I no longer have the error... Not sure it's because I'm running Firefox 3.16.13 or I've upgraded Juniper Network dsNetworkConnect.exe to version 6.5... Combination of earlier version of Firefox 3.16 and older version of dsNetworkConnect.exe ( 6.2 or older) definitely had problem of working together.

Please close the issue.

Thanks
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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