552958 - Problem uploading large file on Yousendit.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[James]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6 (.NET CLR 3.5.30729)

Dialogue box appears asking if you want to navigate away from page when uploading a large file (50MB). Happens anywhere from 10-95% complete. This will stop upload and force you to restart. Yousendit worked with IE6 to send file not 5 mins later.

Reproducible: Sometimes

Steps to Reproduce:
1. Log in to free yousendit account(don't know if it happens on premium but I assume so).
2. Send a file over 50MB
3. Wait for warning about navigating away from page (usually 2-5 mins)
Actual Results:  
File uploaded correctly now that I am writing a bug report.

Expected Results:  
Seems to work now...

I tried this 25+ times (in a row) and was unable to upload a file with Firefox yesterday. Don't know why it's working now. I haven't even turned the computer off and I tried restarting Firefox several times yesterday. May try sending the largest file possible (100mb) to recreate, as this will allow more time to mess up!

Comment 1

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Also, ensure you update all your plugins (Flash, Reader, java, quicktime, etc) to the latest version available on the vendor's website.

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.