Closed
Bug 553516
Opened 15 years ago
Closed 14 years ago
I will be going through my emails and it keeps cutting me out.
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: Johndeeresy, Unassigned)
Details
(Whiteboard: [CLOSEME 2011-2-25])
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729)
yes I don't know about this new download up date but I will be going through my emails and it will close me out and i will have to push Start again and start over can you tell me what is wrong.
Reproducible: Always
Well it shouldn't of cut me out like it does
Updated•15 years ago
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Group: core-security
Comment 2•15 years ago
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unfortunately there's not enough information here for us to fix. Are you getting the crash reporter dialog? If so maybe that will give us information we need
We've found a lot of times crashing is due to incompatibility with other software, particularly older versions of plugins. Our tech support at http://support.mozilla.com can help you figure out where the crash is happening, and if it's in 3rd party software how you can upgrade it or disable it.
http://support.mozilla.com/en-US/kb/Firefox+crashes
Once you have a crash report ask for help in one of the forums
http://support.mozilla.com/en-US/kb/Ask+a+question
Comment 3•14 years ago
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Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Also, ensure you update all your plugins (Flash, Reader, java, quicktime, etc) to the latest version available on the vendor's website.
Whiteboard: [CLOSEME 2011-2-25]
Updated•14 years ago
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Hardware: HP → x86
Version: unspecified → 3.6 Branch
Comment 4•14 years ago
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This bug has had the CLOSEME tag for several weeks and the date in the tag is
far gone. If the reporter can still see this issue, Please retest with Firefox
3.6.x or later and a new profile
(http://support.mozilla.com/kb/Managing+profiles). Then please remove the
closeme tag in the whiteboard, mark the bug against the proper version and
comment on the bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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Description
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