Add-On - Java Quick Starter 1.0 re-installs each time the browser is launched.

RESOLVED INCOMPLETE

Status

()

Toolkit
Add-ons Manager
RESOLVED INCOMPLETE
8 years ago
8 years ago

People

(Reporter: darth_saber, Unassigned)

Tracking

1.9.1 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2010-12-15][AOMTestday], URL)

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Ant.com Toolbar 2.0 Firefox/3.5.5 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Ant.com Toolbar 2.0 Firefox/3.5.5 (.NET CLR 3.5.30729)

Each time I start Mozilla Firefox, the Java Quick Starter 1.0 is re-installed and the Add-On screen appears to tell me so. With every other Add-On, they install and that stands, so there must be a bug in the Java Quick Starter module.

Reproducible: Always

Steps to Reproduce:
1. Launch Browser
2. Problem Occurs
3. Repeat as necessary; will happen every time.
Actual Results:  
Simply launch the browser. This has happened each time since I first downloaded and installed the browser.

Expected Results:  
After re-installing Java Quick Starter 1.0, everything functions as normal.

Installed Java Quick Starter 1.0 once when the browser was first installed and used, and never have to install it again unless I uninstall it myself.
Component: General → Add-ons Manager
Product: Firefox → Toolkit
QA Contact: general → add-ons.manager

Comment 1

8 years ago
jqs activation sounds quirky.  
Do you see this with version 3.6 or 4.0 beta?
How can the fault could be with firefox?
http://forums.mozillazine.org/viewtopic.php?p=4856635#p4856635
Whiteboard: [closeme 2010-12-10]
Can you give a screenshot of the dialog that is asking you to install the add-on on startup?
Are you able to replicate this issue with Firefox 3.6 of 4.0 beta?
Whiteboard: [closeme 2010-12-10] → [closeme 2010-12-15][AOMTestday]

Comment 4

8 years ago
Closing since now after whiteboard closeme date and no reply to last comment.

Please reopen/comment with further info, if you still see this issue with Firefox 3.6.13 or later with a clean profile:
http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_make-a-new-profile

If you wish, you can also try to reproduce in Firefox 4 Beta 8 or later:
http://www.mozilla.com/en-US/firefox/all-beta.html
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
Version: unspecified → 1.9.1 Branch
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