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FF continues to crash every few minutes due to Sharedobj.dll

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: info, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-1-30])

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2) Gecko/20100115 Firefox/3.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2) Gecko/20100115 Firefox/3.6

After upgrading to FF 3.6 the browser keeps crashing saing there is a problem with sharedobj.dll file in system32 folder of windows.

This happened about 1 year ago when FF upgraded also. I cant remember what the fix was.

Reproducible: Always

Steps to Reproduce:
1. Sometimes when logging on to sites
2. Sometimes no reson at all, just browsing




I have disabled all extensions and plugins.

When I have checked plugings for updated all are fine except Shoackwave Flash say I need a new version, when I go to get new version it is the same a sthe current one I have.

Doing my nead in this issue.

Comment 1

8 years ago
google seems to indicate this is some form of malware. please take your computer to a doctor.

http://support.mozilla.com/chat

Comment 2

8 years ago
See bug 518547.
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html
Whiteboard: [CLOSEME 2011-1-30]
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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