554493 - Mail disappears randomly

Status: RESOLVED INCOMPLETE

(Thunderbird :: Folder and Message Lists, defect)

Description

[Mike Lewis]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 ( .NET CLR 3.5.30729)
Build Identifier: Thunderbird 3.03

This is being sent to you because the problem you describe fits my problem perfectly.  Email messages disappear, at random but inevitably.  If a dozen messages come in, they might all be gone that day, or a few might remain until the next day.  Eventually everything disappears.  I've had to use a screen capture on messages I need to keep.  The problem is making Thunderbird not only worthless, but a positive disadvantage, a real loser.  It didn't used to happen, ever.

Good handling of email is ABSOLUTELY vital and if Thunderbird cannot do it, Thunderbird is extinct. It is vital to EVERY customer of Mozilla's Thunderbird everywhere in the WORLD.  Microsoft knows that is a vulnerable point in Mozilla's design paradigm.  Decision complexes proliferate like rabbits on both server and client ends of code design.  In email systems they must ALL emerge from and converge to good handling of messages.  As the old saying implies, killing the messenger is always a temptation if the news is wrong.   

Losing control of just how and where messages are filed is a catastrophic no-no.  

Reproducible: Sometimes

Steps to Reproduce:
1.  Download mail
2.  Watch it disappear
3.
Actual Results:  
No mail remains in inbox.  Messages also disappear from other boxes, both original with the program, and new folders I created.

Expected Results:  
Software should not erase mail.  Its normal mode should be that it always keeps all mail forever on the client machine.  

I think the problem is that bit design throughout the industry is becoming vague and degenerate in the thermodynamic and information environments.  It is caused by designs that attempt to perform complex control activities flawlessly in thousands or millions of different machines.  Also by software that has hundreds or thousands of different kinds of switches.  When email was simple by necessity, it could only transfer .txt files from one DOS screen to another.  Adding options on options makes the destination unclear, and the eventual disposition becomes subject to contradictions within the thousands of options.  

This is an inevitable.  Information cannot overrule the energy of the environment without amplification.  If any part of the information is in contradiction with the energy environment - even control bits and program flow bits - those bits will gradually be overridden by the environment, causing the system software or even eventually the hardware to malfunction.

In the end it has partly to do with what silicon wants.  Really.  Like, silicon is flowing in living organisms...  The problem affects millions of users, many more than just me.  That's why I called it Critical.

Comment 1

[David :Bienvenu]

Are you using IMAP or POP3? If IMAP, are the messages getting removed from the server?

Comment 2

[Wayne Mery (:wsmwk)]

(In reply to comment #1)
> Are you using IMAP or POP3? If IMAP, are the messages getting removed from the
> server?

Comment 3

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.