User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:126.96.36.199) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729) There appears to be a bug in the new version of Firefox. It has caused a problem in another program that I use. Tech Smith Snag-It (Ver 9.1.3) has a capture feature that allows the capture of a scrolling web page in its entirety. when you click on a page, Snag-It automatically scrolls the page to capture it; that is id did until I upgraded to the new Firefox page (the one that has selectable backgrounds for the top of the page). I reinstalled Snag-It; it didn't help. I re-upgraded to Firefox 3.6.2; it didn't help. Snag-It worked fine before the Firefox upgrade. Snag-It works fine in MS Internet Explorer 7.0.5730.11. Reproducible: Always Steps to Reproduce: 1. go to any web page that is taller than the screen 2. open snag-it, select Scrolling window (Web page) 3. click on the page Actual Results: snag-it captures only the part of the page that is on the screen. Expected Results: It should scroll the selected window and capture the entire page.
Did the scrolling capture work with 3.6? Have you reported the issue to Tech Smith?
Component: General → Extension Compatibility
QA Contact: general → extension.compatibility
Duplicate of Core bug 541317?
Issue needs to be reported to Tech Smith (https://bugzilla.mozilla.org/show_bug.cgi?id=541317#c1)
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INVALID
Hi, I have a similar problem with Faststone capture software. Therefore, this is not a problem with SnagIt. In addition, Faststone Capture works fine with Firefox 3 but not with Firefox 9, 10, 11. Regards, Bernard Ribot
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