554725 - Firefox crashes if many windows opened (crashes not submitting)

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[ew_h]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; de; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; de; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2

FF 3.6.2 crashes (as well as FF 3.6.0) if many windows are opened and loaded. It do not crash if the windows be opened while there is no connection to the internet.
The opened webpages are not uniform from the same time. That mean sometimes the opened pages are from a newspaper, sometimes they are from wikipedia, ...

No PlugIns are installed.
Installed Add-ons are Adblock Plus and Deutsches Wörterbuch (German Dictonary). Both had been deinstalled temporarily but that didn't helped.

After restarting FF it crashes as long as most of the windows are closed manually.

After downgrading to FF 3.5.8 that version crashed as well (but never did before the first update to FF 3.6).

Reproducible: Sometimes

Steps to Reproduce:
First crash
1. open a above 50 tabs
2. DONE

following crashs
1. click "restart Firefox"
2. wait until most of the tabs are loaded
3. DONE

leaving doom loop
1. restart FF
2. close most of the tabs before FF could load them

Comment 1

[ew_h]

The crash report:
Add-ons: [e-mail]:2.0.1,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.1.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.2
BuildID: 20100316074819
CrashTime: 1269458994
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1269386131
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 337
StartupTime: 1269458694
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.2

Comment 2

[Matthias Versen [:Matti]]

We need the crash ID and not the technical detials:
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Comment 3

[ew_h]

Sorry, I have not known that.
Here are some of them:
bb701f6a-bc71-4ba7-9f84-f0d3e03e4fae
7fe9c55f-c181-4e03-a60c-ce5806ecf63c
7d0f2962-a90b-43fb-9416-4ca0f06b357f
e7623b2d-83ae-4097-a8a8-6ee1c652239a
b481ec29-187a-4950-b7e9-6bf1d91b53a2
8b6dd6bc-5c8e-486b-a25b-c28d88376a51

Hopefully that helps.

Comment 4

[timeless]

crash reporter couldn't find *any* of those. I don't know why.

Comment 5

[Matthias Versen [:Matti]]

Reporter: Can you please left click on the first 1-3 IDs in about:crashes.
That should load the crash page and it should submit the reports if they aren't send because of throttling.

Comment 6

[ew_h]

I did so, but I am not sure if it worked. When FF restarted itself it asked if I would send the crash report (i wanted) but FF than said it could not.

Comment 7

[Wayne Mery (:wsmwk)]

ew_h are you behind a proxy?

Comment 8

[ew_h]

Nope. Behind a firewall but not behind a proxy.
But when FF crashed, it asked if I would send a crash report. When I wanted that, FF said it was not able to.

Comment 9

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 10

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.