User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:184.108.40.206) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729) Build Identifier: when trying to access email get error message that user is not authorized to use this server. have never had this problem before Reproducible: Always
Can you be a bit more specific : Version of thunderbird ? How did this happens ? What is the exact error message ? Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)
Our version of Thunderbird is 3.0.3. It happened when I tried to log on to my email and all I get are these messages: 1. Logon to server POP1.sympatico.ca failed, enter password 2. After entering password I get Sending of password did not succeed. Mail server POP1.sympatico.ca responded; User is not authorized to use POP server. I have been using Thunderbird for a couple of years and this has never happened before. I have contacted Sympatico and they say it is not their error, which is correct because I can access my email through a separate Sympatico program.
Can you have a look at http://getsatisfaction.com/mozilla_messaging/topics/email_does_not_work_when_you_turn_on_ssl_for_incoming_and_ourgoing_mail_on_windows_7_and_for_thunderbird and see if it solves your issue ?
Gary, please, could you answer to comment #3?
Whiteboard: [closeme 2011-01-25]
RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change was made in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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