556161 - problems with Firefox 3.6.2

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Stphen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 GTB6 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8) Gecko/20100202 Firefox/3.5.8 GTB6 (.NET CLR 3.5.30729)

I found that if I  opened it more than three times a day, it would not open  a forth  time unless I do a system restart.  I quit it each time properly.  Twice I downloaded  3.6.2 , closed  FF, and attempted to reinstall. It would say FF need to  be closed,  task manager indicated FF closed.  Now  I'm curious.  I reverted to 3.5.8 as has others.
3.6 seem flawed from the start (email  links never opened, several other anoinces which disappeared since reverting to    3.5.8)


Reproducible: Always

Actual Results:  
FF 3.6.2 will not open the  forth time until system restart, never open links embeded in emails.  un/reinstalled 3.6.2, uninstlled 3.6.2, installed 3.5.8

Expected Results:  
Problem solved

Comment 1

[Tyler Downer [He/Him]]

Is there a firefox.exe process in the task manager, and does this happen in safe mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[Stphen]

Is there a firefox.exe process in the task manager, and does this happen in
safe mode? Yes, firefox.exe process in the task manager if FF 3.6.2 is open.
Never used safe mode.    I downloaded  3.6.2 , closed  FF, and attempted to reinstall. It would say FF need to  be closed,  task manager indicated yet not firefox.exe in task manager.

Comment 3

[Tyler Downer [He/Him]]

Can you please try to use safe mode.
Restart the computer, then install 3.6.2.

Comment 4

[Stphen]

Did with  same results.  Again uninstalled   3.5.8 installed 3.5.9
Have more screen shots.
Opened 358 three times, the forth time error
Firefox is already running and not responding. To open a new window, you must first close the existing FF process or restart  your system.  The firefox.ext
is in task manager (cpu=00, Mem  Useage= 25,280k

I give up on the buggy     3.6.2
Mozella took a huge  leap  backwards to beet whom ever, sad. I thought the concept was to be the best,  a leader!

Comment 5

[Stphen]

I've found that when I do a CTL+F4, FF does not  close (disappears) and use task mgr to end FF.  Then when opened it is where I left off.  That may explain either not opening at all or S-L-O-W-L-Y.
May-30
(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8)
> Gecko/20100202 Firefox/3.5.8 GTB6 (.NET CLR 3.5.30729)
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8)
> Gecko/20100202 Firefox/3.5.8 GTB6 (.NET CLR 3.5.30729)
> 
> I found that if I  opened it more than three times a day, it would not open  a
> forth  time unless I do a system restart.  I quit it each time properly.  Twice
> I downloaded  3.6.2 , closed  FF, and attempted to reinstall. It would say FF
> need to  be closed,  task manager indicated FF closed.  Now  I'm curious.  I
> reverted to 3.5.8 as has others.
> 3.6 seem flawed from the start (email  links never opened, several other
> anoinces which disappeared since reverting to    3.5.8)
> 
> 
> Reproducible: Always
> 
> Actual Results:  
> FF 3.6.2 will not open the  forth time until system restart, never open links
> embeded in emails.  un/reinstalled 3.6.2, uninstlled 3.6.2, installed 3.5.8
> 
> Expected Results:  
> Problem solved

Comment 6

[Tyler Downer [He/Him]]

Did you create a fresh profile?

Comment 7

[Stphen]

I did not create  a   Firefox profile.  I downloaded 3.6.2 and installed it  
I did not know that a profile needed to be created and do not know how

Comment 8

[Tyler Downer [He/Him]]

http://support.mozilla.com/en-US/kb/Managing+profiles

Comment 9

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Have you tried a new profile?

Comment 10

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question