556191 - Open link in new window does not work

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Irene]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2

I CANNOT OPEN A LINK IN A NEW WINDOW, ALTHOUGH I CAN OPEN A LINK IN A NEW TAB.  I WAS ABLE TO OPEN A LINK IN A NEW WINDOW EARLIER TODAY.  THEN, I DOWNLOADED THE NEWEST VERSION OF ADOBE READER (VERSION 9) FROM THE ADOBE WEBSITE.  AFTER THAT, I WAS UNABLE TO OPEN A LINK IN A NEW WINDOW AND MY FIREFOX FREEZES AND THEN I HAVE TO CLOSE FIREFOX IF I OPEN A PDF FILE ONLINE. I AM SEARCHING FOR PDF ARTICLES ON THE EBSCO HOST (ACADEMIC SEARCH ELITE) AT THE UNIVERSITY LIBRARY WEBSITE (UVIC) FOR MY PROFESSOR.

Reproducible: Always

Steps to Reproduce:
1. OPEN FIREFOX
2. GO TO UNIVERSITY LIBRARY WEBSITE
3. LOG ON
4. GO TO DATABASE - EBSCO HOST
5. SEARCH FOR APPROPRIATE ARTICLES
6. RIGHT CLICK TO OPEN PDF LINK IN NEW WINDOW
Actual Results:  
NOTHING - NO NEW WINDOW OPENS
I CAN OPEN THE LINK IN A NEW TAB, BUT I LIKE TO DO OTHER SEARCHES AT THE SAME TIME WITH MULTIPLE WINDOWS TO KEEP EVERYTHING MORE ORGANIZED

Expected Results:  
NOTHING

A NEW WINDOW SHOULD HAVE OPENED

Comment 1

[Tyler Downer [He/Him]]

Please don't use ALL CAPS. It is considered yelling and rude.
I think this is an adobe issue. The right click menu in acrobat is controlled byreader, not firefox.

Comment 2

[Irene]

I'm really sorry about using ALL CAPS.  I thought it was a default aspect of the form.  But, it was actually my Caps Lock.  I'm not very web-savvy like my husband.  My sincere apologies.

Comment 3

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.