Closed
Bug 556481
Opened 15 years ago
Closed 15 years ago
http://www.mozillamessaging.com/en-US/support/ is out of date - doesn't reference SuMoMo
Categories
(www.mozilla.org Graveyard :: Thunderbird, defect)
www.mozilla.org Graveyard
Thunderbird
Tracking
(Not tracked)
RESOLVED
FIXED
People
(Reporter: standard8, Assigned: gozer)
References
Details
We point people to http://www.mozillamessaging.com/en-US/support/ quite a bit. However, the issue I have there is that it doesn't even menu SuMoMo.
Whilst SuMoMo doesn't have all the basic content we need, we are starting to get some useful articles on there, and we need to start pointing people at it, which may help to reduce our get satisfaction load.
Additionally I'm pretty sure we have some of the support articles (that are listed down the side of the page) on SuMoMo now, so we should be redirecting those as well.
Reporter | ||
Comment 1•15 years ago
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There's also no SuMoMo results in the search (as mentioned by bug 556024).
Regarding the support links in the top right corner, here are the current redirects:
FAQ -> http://support.mozillamessaging.com/en-US/kb/Thunderbird+FAQ
Keyboard Shortcuts -> http://support.mozillamessaging.com/en-US/kb/Keyboard+shortcuts
Menu Reference -> http://support.mozillamessaging.com/en-US/kb/Menu+Reference
Editing Config Files (remove the link)
Comment 4•15 years ago
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agreed: we need to re-design this page completely but for now will fix the links and incorporate SuMoMo in a lo-tech way
Comment 5•15 years ago
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(In reply to comment #0)
> We point people to http://www.mozillamessaging.com/en-US/support/ quite a bit.
> However, the issue I have there is that it doesn't even menu SuMoMo.
>
> Whilst SuMoMo doesn't have all the basic content we need, we are starting to
> get some useful articles on there, and we need to start pointing people at it,
> which may help to reduce our get satisfaction load.
>
> Additionally I'm pretty sure we have some of the support articles (that are
> listed down the side of the page) on SuMoMo now, so we should be redirecting
> those as well.
how about redirecting www.mozillamessaging.com/locale/support to support.mozillamessaging.com
that would solve the problem in the short term, right?
in the medium to long term we need to re-design mozillamessaging.com/support as i stated before
Comment 6•15 years ago
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(In reply to comment #3)
> Regarding the support links in the top right corner, here are the current
> redirects:
>
> FAQ -> http://support.mozillamessaging.com/en-US/kb/Thunderbird+FAQ
>
> Keyboard Shortcuts ->
> http://support.mozillamessaging.com/en-US/kb/Keyboard+shortcuts
>
> Menu Reference -> http://support.mozillamessaging.com/en-US/kb/Menu+Reference
>
> Editing Config Files (remove the link)
hi jen:
is there an MDC replacement page for:
http://www.mozilla.org/support/thunderbird/bugs ?
for now I have left the left sidebar link pointing to: http://www.mozilla.org/support/thunderbird/bugs but can quickly change it if there is a more modern page on MDC or elsewhere
Comment 7•15 years ago
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FWIW, http://www.mozilla.org/support/firefox/bugs is currently pointing to https://developer.mozilla.org/en/Bug_writing_guidelines
Comment 8•15 years ago
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(In reply to comment #7)
> FWIW, http://www.mozilla.org/support/firefox/bugs is currently pointing to
> https://developer.mozilla.org/en/Bug_writing_guidelines
thanks :cilias, that's much better, i am going to point thunderbird/bugs to
https://developer.mozilla.org/en/Bug_writing_guidelines
just like firefox!
Status: NEW → ASSIGNED
Comment 9•15 years ago
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:gozer please push the following updates from trunk to staging and then production
Roland-Tanglaos-MacBook-Pro-2:support rolandtanglao$ svn commit -m "change support page links under Popular Support Articles to point to SuMoMo articles, see byg 556481" index.html
Sending index.html
Transmitting file data .
Committed revision 67331.
Roland-Tanglaos-MacBook-Pro-2:support rolandtanglao$ svn commit -m "change support page links on right sidebar under Support to point to SuMoMo articles, see bug 556481" index.html
Sending index.html
Transmitting file data .
Committed revision 67332.
Roland-Tanglaos-MacBook-Pro-2:support rolandtanglao$ svn commit -m "change reporting bugs link on right sidebar to point to MDC page instead of ancient page" index.html
Sending index.html
Transmitting file data .
Committed revision 67339.
Updated•15 years ago
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Assignee: roland → gozer
Assignee | ||
Comment 10•15 years ago
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Status: ASSIGNED → RESOLVED
Closed: 15 years ago
Resolution: --- → FIXED
Updated•12 years ago
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Product: Websites → www.mozilla.org
Updated•7 years ago
|
Product: www.mozilla.org → www.mozilla.org Graveyard
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Description
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