Closed Bug 556557 Opened 14 years ago Closed 14 years ago

Fails to replace cloud data with local data at Start Over prompt

Categories

(Firefox :: Sync, defect)

x86
Windows 7
defect
Not set
major

Tracking

()

RESOLVED DUPLICATE of bug 548066

People

(Reporter: rastamanphan, Unassigned)

Details

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(1 file)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729)

Tried to use local data to replace cloud data. Followed all necessary steps in the Start Over sequence clicked replace existing data, confirmed replace, weave tried to sync client and reported an error. 

Reproducible: Always

Steps to Reproduce:
1. enter preferences and go to "start over" 
2. enter username & info
3. Set Weave to replace all data with local data.
4. error performing sync
Actual Results:  
weave provided a log of the event which is copied and pasted below in "additional information"

Expected Results:  
weave should have synced all local data to replace other data on existing devices.

verbose log follows:

2010-03-31 17:01:28	Service.Main         INFO	Logs reinitialized for service reset
2010-03-31 17:01:28	Service.Main         DEBUG	Clear cached values and take syncId: 87HD.zw~QV
2010-03-31 17:01:43	Net.Resource         DEBUG	GET success 200 https://sj-weave06.services.mozilla.com/1.0/UserName/storage/keys/pubkey
2010-03-31 17:01:43	Net.Resource         DEBUG	GET success 200 https://sj-weave06.services.mozilla.com/1.0/UserName/storage/keys/privkey
2010-03-31 17:01:43	Net.Resource         DEBUG	GET success 200 https://sj-weave06.services.mozilla.com/1.0/UserName/info/collections?v=1.1
2010-03-31 17:01:43	Net.Resource         DEBUG	GET success 200 https://sj-weave06.services.mozilla.com/1.0/UserName/storage/crypto/clients
2010-03-31 17:01:43	Engine.Clients       INFO	0 outgoing items pre-reconciliation
2010-03-31 17:01:43	Engine.Clients       INFO	Records: 0 applied, 0 reconciled, 0 left to fetch
2010-03-31 17:01:43	Engine.Clients       DEBUG	Total (ms): sync 183, processIncoming 2, uploadOutgoing 1, syncStartup 180, syncFinish 0
2010-03-31 17:01:43	Service.Main         DEBUG	Exception: Clients.getClients()[Clients.clientID] is undefined JS Stack trace: ()@service.js:1142 < WrappedNotify()@util.js:114 < WrappedLock()@util.js:86 < WrappedCatch()@util.js:65 < sync(false)@service.js:1080 < ([object Object])@service.js:401 < notify([object XPCWrappedNative_NoHelper])@util.js:637
2010-03-31 17:02:43	Service.Main         INFO	Logging out
Attached file Weave verbose log
this is the log provided by weave.
This should be fixed in the latest dev-channel version 1.2b2.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → DUPLICATE
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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