556671 - browser becomes unresponsive while using facebook

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Brian Quinn]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; OfficeLiveConnector.1.4; .NET CLR 3.0.30729; OfficeLivePatch.1.3)
Build Identifier: 5.0

in the past two weeks while using vista at home and xp at work, when facebook page is whether it actually be in use or otherwise in the background while another nonfacebook page is in use-- causes firfox browser to become unstable and not respond. browser must be closed out as nonresponsive. reported bug to the hopeless people behind face and they finally directed me to firefox-- even though it is not a browser problem because it doesnt happen unless facebook is in use. anyway, any ideas?



Reproducible: Always

Steps to Reproduce:
1. use facebook 
2.
3.

Comment 1

[Tyler Downer [He/Him]]

Does it happen when chats come up?
Try safe mode, http://support.mozilla.com/en-US/kb/Safe+Mode

Comment 2

[Brian Quinn]

i can't say always when chat becomes engaged, but i would dare to say 75% or more of the time...

Comment 3

[Sean Byrne]

This bug cripples FF and its been an issue for a number of weeks now. 
"Warning: Unresponsive script
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http:// www. facebook. com/ :27"

http://www.digitalspy.co.uk/forums/showthread.php?p=39248388
This forum thread discusses the issue.

Comment 4

[Brian Quinn]

i haved switched to using explorer and i encounter the error you mentioned above, but at least it doesnt lockup the browser like firefox

its obviously a facebook issue which i told them this in the beginning, but apparently theyre all so busy finding ways to destroy their website-- that they dont care about their users...

no surprise there

Comment 5

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 6

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.