print and print preview differ from actual multi-pages document




Print Preview
8 years ago
4 years ago


(Reporter: loy heng, Unassigned)


1.9.2 Branch
Windows XP

Firefox Tracking Flags

(Not tracked)





8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100316 Firefox/3.6.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20100316 Firefox/3.6.2

Print preview can't reached the end of webpage. Able to print only first page of a website (multiple pages in print preview).

Reproducible: Always

Steps to Reproduce:
1.go to website or any long page website
2.view document in print preview, from first until end page
3.print out a long page website or the web page provided here
Actual Results:  
only able to get one page printed

Expected Results:  
as mentioned above

I was able to get that web page printed in full using IE 8 after Firefox 3.6.2 failed.


8 years ago
Component: General → Print Preview
Product: Firefox → Core
QA Contact: general → printing
Version: unspecified → 1.9.2 Branch

Comment 1

8 years ago
WindowsXP, x86, 2.5Gig RAM, Dell Dimension E310, Firefox 3.6.8 (latest upgrade),
  Printer is a HP LaserJet 2100.
When printing Yahoo email, IE6 prints a message in 1 page (the expected format),
  Firefox 3.6.8 reduces the page width to about 1/4 of page's capability (all in upper left hand corner of paper) and the printer no longer prints the page without manual intervention (pressing the "go" button to do a manual end of page).  Print Preview also shows this is the commanded page formatting.  This is different from past release version (I don't remember what it was before update) of Firefox I was using, it printed these emails correctly.
  There are no controls allowed for designating page width variations in Firefox that would allow to compensate for the incorrect formatting I can find.

Comment 2

7 years ago
This is WORKSFORME (on FF4.0.1 WinXP using printer: PDFCreator v1.2.0) because I can not reproduce when following the steps. As I understand it, loy heng is saying that print preview correctly showed all of a long page's contents, but when printed, only showed the first page. Maybe this is fixed in FF4, but possibly this is a specific printer issue, a printer driver issue or an issue with FF & the printer driver interaction.
Also, Comment 1 seems to be a completely different issue, probably should be logged as a new bug.
Print and Print Preview of the URL works for me in Nightly 32.0a1 (2014-06-07)
on Linux64.
Last Resolved: 4 years ago
Resolution: --- → WORKSFORME
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