Closed Bug 556964 Opened 13 years ago Closed 13 years ago
Sudden reboot occurs every time when opening or using this Google map page
(Firefox :: General, defect)
(Reporter: canadanorth, Unassigned)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:18.104.22.168) Gecko/20100401 Firefox/3.6.3 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:22.214.171.124) Gecko/20100401 Firefox/3.6.3 This page displays the 'track' of an in-progress non-stop solo world-record sailing circumnavigation by Captain Jessica Watson (age 16). As the page is opened, the computer may suddenly reboot right away. Alternatively, for a few seconds one may be able to zoom in on the map and view it, then have a sudden reboot. Reproducible: Always Steps to Reproduce: 1.just load the page and CPU reboots every time 2. 3. Actual Results: reboot Expected Results: display map page Thanks for helping.
13 years ago
I'm sorry but this is not a bug in Firefox and there is nothing we can do about this. Any usermode application like Firefox can not cause the system to crash/reboot/Blue Screen. It's always a bug in the driver (graphic card, sound, firewall driver), the system itself or hardware issue in such a case. Firefox is only triggering the bug in the driver,... and it doesn't matter if you get this only with Firefox. Today it's Firefox and tomorrow it's another application. I would try to upgrade your graphic card driver if i would have the issue. marking invalid (not a Firefox bug)
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INVALID
13 years ago
Status: RESOLVED → VERIFIED
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