557227 - Starts up with Same First Run Page every time, will not remember settings

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[unlvraptor]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729)

Software update crashed while uploading and never finished. When I try to continue with the software update, it fails to connect to the update server. Shows the first run page every time I open firefox. When I pick a persona, it fails to keep it after I close and re-open firefox. Firefox fails to load my custom homepage (http://google.com/ig)and starts with the Welcome to Firefox page and Mozilla Firefox start page instead.


Reproducible: Always

Steps to Reproduce:
1.Open Firefox
2.Wait for it to load
3.See the same results every time (first run page and firefox start page) instead of my custom home page (iGoogle).

Comment 1

[Tyler Downer [He/Him]]

http://support.mozilla.com/en-US/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox should help.

Comment 2

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Did the follow the steps in the link from comment 1?

Comment 3

[Tim (fmdeveloper)]

Via email -> 
<quote>
I just deleted Mozilla Firefox and Thunderbird and started with a fresh 
copy. The prefs js files were corrupted for both. I lost all my data, 
emails, saved passwords, links, bookmarks, everything. Luckily for me, 
it wasn't that big a deal to lose all this information.
</quote>

Closing bug