E-Mail-Accounts disappeared but files in profile still available

RESOLVED INCOMPLETE

Status

Thunderbird
General
--
major
RESOLVED INCOMPLETE
8 years ago
6 years ago

People

(Reporter: Oliver.S, Unassigned)

Tracking

x86
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [223 upgrade])

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; de; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: TB 3.0.4 (20100317103207)

After update from 2.0.0.24 () to 3.0.3 all E-Mail-Accounts (4 IMAP, 1 POP) have been disappeared. However, the profile and the account information is still on it's place in the User-Folders. After that I have updated to 3.0.4 two days later with the same result. 

There is a crash-detail visible:

Fehler: Gloda.myContact is null
Quelldatei: file:///C:/Program%20Files/Mozilla%20Thunderbird/components/glautocomp.js
Zeile: 264

AND:
2010-04-07 13:12:14	gloda.ds.qfq	ERROR	Exception: TypeError: Gloda.myContact is null

I'm going to downgrade to 2.0.0.24 now and hope that there will be a solution for a newer version. 

Thanks!

Reproducible: Always

Steps to Reproduce:
1. Update from 2.0.0.24 to 3.0.3
2. Update from 3.0.3 to 3.0.4

Actual Results:  
All E-Mail-Accounts have been disappeared.

Expected Results:  
All E-Mail-Accounts available.
Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)
Component: Mail Window Front End → General
QA Contact: front-end → general
Whiteboard: [223 upgrade]
Version: unspecified → 3.0

Comment 2

6 years ago
(In reply to Nathan Tuggy [QA; :tuggyne] from comment #1)
> Have you tried safe mode? (see
> https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)

this could be a duplicate of an old bug. but without more info ...
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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