Closed
Bug 558066
Opened 15 years ago
Closed 14 years ago
Crash Report [@ NPSWF32.dll@0xb0b0d ]
Categories
(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)
External Software Affecting Firefox Graveyard
Flash (Adobe)
x86
Windows Vista
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: cbook, Assigned: bugs)
Details
(Keywords: crash, Whiteboard: [crashkill])
Crash Data
TopCrash Number #15 for 3.6.3
http://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&signature=NPSWF32.dll%400xb0b0d&version=Firefox%3A3.6.3 with latest plugin
from the report it looks like this happens on russian ? sites.
Assignee | ||
Comment 1•15 years ago
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||
Picking this up. The crash logs look bogus at the top. How can you tell that this is the latest Player build? Can you point the mdmp at the symbol data we've submitted for the latest Player?
Assignee: nobody → jet
Status: NEW → ASSIGNED
Signature NPSWF32.dll@0xb0b0d
UUID 4cdb1427-f51e-4f9c-a941-d80292100605
Time 2010-06-05 02:40:37.149761
Uptime 103
Last Crash 48408 seconds before submission
Product Firefox
Version 3.6.3
Build ID 20100401080539
Branch 1.9.2
OS Windows NT
OS Version 5.1.2600 Service Pack 3
CPU x86
CPU Info GenuineIntel family 6 model 15 stepping 13
Crash Reason EXCEPTION_ACCESS_VIOLATION
Crash Address 0x4
User Comments
Related Bugs
Crashing Thread
Frame Module Signature [Expand] Source
0 NPSWF32.dll NPSWF32.dll@0xb0b0d
1 NPSWF32.dll NPSWF32.dll@0x200ead
2 NPSWF32.dll NPSWF32.dll@0x16042d
3 NPSWF32.dll NPSWF32.dll@0x160e89
4 NPSWF32.dll NPSWF32.dll@0x16039e
5 NPSWF32.dll NPSWF32.dll@0xe46e9
6 NPSWF32.dll NPSWF32.dll@0xf28ca
7 @0xfffffffe
8 nspr4.dll dtoa nsprpub/pr/src/misc/prdtoa.c:2825
9 nspr4.dll dtoa nsprpub/pr/src/misc/prdtoa.c:2825
10 user32.dll StringDuplicateW
11 user32.dll CallHookWithSEH
12 user32.dll CallHookWithSEH
13 user32.dll __fnHkINLPMSG
14 user32.dll __fnHkINLPMSG
15 ntdll.dll KiUserCallbackDispatcher
16 MSCTF.dll SysShellProc
17 user32.dll CallHookWithSEH
18 user32.dll NtUserCallNextHookEx
19 user32.dll FlipUserTextOutW
20 mzvkbd3.dll mzvkbd3.dll@0x17ef
Filename Version Debug Identifier Debug Filename
NPSWF32.dll 10.0.45.2
jethro: yes, we do have access to a .dmp, i'm not sure where your symbols are. if someone points me to them, i can look.
Comment 3•15 years ago
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We have symbols for 10.0.45.2 on the symbol server. However, if you look at the "Modules" tab of that crash report, note that the flash player DLL does not list a module ID. For whatever reason, that DLL isn't providing the information necessary for our crash reporting system to find the symbols that correlate with it.
Assignee | ||
Comment 4•15 years ago
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||
We won't be able to update the DLL already in the field, but I can make sure future Flash Players have this info. Can you tell me which field your reporting system sniffs for as a "Debug Identifier?"
Thanks,
JV
Comment 5•15 years ago
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||
I don't think it's anything you're doing wrong, since we have symbols for lots of Flash crashes. It could be something particular to this crash or the user's system that caused this data to be missing.
(The actual GUID is pulled from the CodeView record embedded in the binary.)
Updated•14 years ago
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Crash Signature: [@ NPSWF32.dll@0xb0b0d ]
Comment 6•14 years ago
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With Flash debug symbols, if these crashes still exist, they will be tracked in another bug.
I close it as invalid.
Status: ASSIGNED → RESOLVED
Closed: 14 years ago
Resolution: --- → INVALID
Updated•3 years ago
|
Product: External Software Affecting Firefox → External Software Affecting Firefox Graveyard
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Description
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