User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/22.214.171.1245 Safari/532.5 Build Identifier: IE and other browsers OK. Have tried uninst. & reinst. several times but no improvement. From memory I `think` that the problem started when I installed Thunderbird: until then my default browser had been Mozilla for years. Reproducible: Always Steps to Reproduce: 1.Simply click Thund.or Mozilla shortcut and fails. 2. 3. Actual Results: Nothing special. Have used an erase prog. to ensure both browsers deleted before reinstall. Expected Results: Used other browser, any of which functioned.
There's not enough information in this bug to troubleshoot the problem. Matti suggested one thing you could do to turn this into a useful report; if you're just looking for a solution, you could also try: http://support.mozilla.com/en-US/kb/Firefox+will+not+start#Firefox_previously_worked
Whiteboard: [needs more info from the reporter] [closeme 2010-05-12]
Need a crash report from reporter to reopen. For general support see https://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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