558187 - clicking on links in emails cause thunderbird to crash

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[carol]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7
Build Identifier: 2.0.0.24

Every link I click in my mail on my PC causes Thunderbird to crash. Coming from all different address links to all different addresses. I don't understand a lot of your questions above so I may not have answered them correctly.
I downloaded the newest version. Lost all my old emails & it still crashes on every link. I have been sending some of the error messages but I am trying to get some work done. 

Reproducible: Always

Steps to Reproduce:
1.open any email with a link
2.click on link
3.crash
Actual Results:  
 on my PC windows XP go to thunderbird email. open one. click on link. crash. send error messages sometimes. too many to do them all. Now I'm installed the newest version & have losted all my emails folders etc.

Expected Results:  
I expect to go to the link and see the information.

connected me to the link
These links are from different people going to different site having nothing to do with each other. one might be a tracking number at UPS, another a link to property, a third to a vendors site.

Comment 1

[[:Aureliano Buendía]]

Sound as an extension issue: do you have try to start TB in safe-mode (see how-to http://support.mozillamessaging.com/fr/kb/Safe+Mode ) ?

If this don't resolve your issue, please attache one of your email here usin above "Add an attachment" link

Comment 2

[Wayne Mery (:wsmwk)]

please also post crash report id http://kb.mozillazine.org/Breakpad#Viewing_crash_reports -- which will help characterize the problem, even if it turns out the crash is caused by extension

Comment 3

[Wayne Mery (:wsmwk)]

:( no response, so => incomplete  (not our preferred resolution)
if you can reproduce in safe mode using version 3, please reopen the bug