558987 - Ctrl+W - window closes and cannot be reopened

Status: RESOLVED WORKSFORME

(Thunderbird :: Mail Window Front End, defect)

Description

[Madan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.9) Gecko/20100317 Thunderbird/3.0.4

Hi,
I am facing this issue quite often. I just moved out from a Mac to a wintel platform, and out of force of habit i press Ctrl+W. However, in Thunderbird- the window closes, but if i click on it - i get the following error message. "thunderbird is still running, please quit the program or restart windows". 

Now comes the bug - If I kill the application using task manager, and restart thunderbird, it will close with Ctrl+W and reopen if you click on the icon. 

Reproducible: Always

Steps to Reproduce:
1.In an open window - press Ctrl+W
2.Click on thunderbird
3.error is displayed.
4. Go to task manager
5. Search for thunderbird.exe - and force quit
5. Now when you use Ctrl+W it works fine.

Comment 1

[Ludovic Hirlimann [:Usul]]

I don't see this issue. Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)

Comment 2

[[:Aureliano Buendía]]

Madan, please, could answer to comment #1?

Comment 3

[Madan]

Sorry. no. It does not come in safe mode. I formatted and reinstalled W7 and now it seems to be working fine and I cnanot recreate the problem. 

Guess I need to close this ticket.

Comment 4

[[:Aureliano Buendía]]

WFM per comment #3