559093 - [k] Some languages aren't displayed properly in the "Languages:" dropdown -- encoding?

Status: VERIFIED WONTFIX

(support.mozilla.org :: Search, defect)

Description

[Stephen Donner [:stephend] Not actively reading bugmail]

STR:

1. Load http://support-stage-new.mozilla.com/en-US/search?a=1
2. Look at the list of languages

Expected Results:

<option value="as">Assamese</option>

Actual Results:

You'll see stuff like:

<option value="as">অসমীয়া</option>

Comment 1

[James Socol [:jsocol, :james]]

Displaying native names is intentional. Unless you're saying the native names are incorrect.

Comment 2

[Stephen Donner [:stephend] Not actively reading bugmail]

Attachment: Screenshot

Comment 3

[James Socol [:jsocol, :james]]

Ah, that's much clearer. (It looked fine to me when you pasted it in Bugzilla.)

Comment 4

[James Socol [:jsocol, :james]]

Stephen: Can you let me know what font is being used to render the drop down? (The FireFontFamily add-on should be able to tell you.)

Comment 5

[Stephen Donner [:stephend] Not actively reading bugmail]

body  {
font:small/1.231 arial

I think?

Comment 6

[James Socol [:jsocol, :james]]

(In reply to comment #5)
> body  {
> font:small/1.231 arial
> 
> I think?

With Firebug and FireFontFamily, right click on the menu and "Inspect" it. The Firebug CSS pane should tell you what font it's using.

Comment 7

[Stephen Donner [:stephend] Not actively reading bugmail]

Attachment: Screenshot of Firebug output, for posterity

Comment 8

[James Socol [:jsocol, :james]]

Attachment: Windows screenshot with Firebug output, for comparison.

Comment 9

[James Socol [:jsocol, :james]]

Afaict, this is only reproducible on Mac. I've tested this in:

* Windows 7:
  * Chrome
  * Firefox 3.6
  * Minefield
  * IE 8
* Windows XP:
  * IE 7
  * IE 6 +
* Fedora 12
  * Firefox 3.6
* Mac OS
  * Safari +
  * Firefox 3.6 +
* iPhone

It only seems to affect the Mac (system-wide) and IE 6. (Even the iPhone is fine.) That leaves me momentarily stumped.

Comment 10

[Stephen Donner [:stephend] Not actively reading bugmail]

(In reply to comment #9)
> Afaict, this is only reproducible on Mac. I've tested this in:

<snip>

> It only seems to affect the Mac (system-wide) and IE 6. (Even the iPhone is
> fine.) That leaves me momentarily stumped.

"Mac sucks."  (This comment brought to you by the sorry-I-couldn't-resist camp.)

Comment 11

[James Socol [:jsocol, :james]]

Paul: r?
http://github.com/jsocol/kitsune/commit/21f47980f8e2e81c76ec0285b9235ff52a95b611

This *does not fix* the problem. As far as I can tell, it is not solvable. For comparison, try visiting[1] on a Mac (not an iPhone). Macs *do not have* built-in Bengali fonts.

I was going to just mark this WONTFIX, but in the process of attempting to fix it, I figured this new way of storing the language information was more maintainable, so I figured I'd throw it up for review, anyway.

[1] http://www.mozilla.com/en-US/firefox/all.html

Comment 12

[James Socol [:jsocol, :james]]

This is done. It changes nothing but makes the languages easier to maintain (new locales can be copied/pasted from product_details and touched up).

http://github.com/jsocol/kitsune/commit/a5ceb6974a03a8f0487c58a56baf9ed88c1a3701

Closing the bug as WONTFIX/unfixable. Vishal left feedback with Apple.

Comment 13

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified, now that I understand the problem more clearly.