Closed Bug 559558 Opened 14 years ago Closed 14 years ago

Netflix Play does not recognize that Silverlight Plug-in is installed, insists browser incompatible.

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows 7
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED DUPLICATE of bug 522957

People

(Reporter: rosenberga, Unassigned)

References

(
URL
)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a5pre) Gecko/20100414 Minefield/3.7a5pre
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a5pre) Gecko/20100414 Minefield/3.7a5pre

Previously, on Firefox 3.5 Netflix Player instantly loads the Silverlight applet for Instant Access movies. However, upon usage with Firefox 3.7 with Direct2D enabled in about:config, Netflix returns a prompt stating that a non compatible browser is being used, instead suggesting that I use "Firefox". Netflix Player is unusable under current build. Silverlight is currently installed as a plugin in the firefox plug-ins menu.

Reproducible: Always

Steps to Reproduce:
1. Attempt to view Instant Access video on Neflix
2. Wait for page to load
3. View prompt
Actual Results:  
Prompt states that current browser is incompatible, ignoring that Silverlight is indded installed.

Expected Results:  
Successful loading of Netflix Movie Player, powered by Microsoft Silverlight. 

As noted, Direct2d is enabled using about:config, referencing render options. Current hardware is entirely Direct2d compatible, and functioning.
netflix probably snifs for firefox in the UA, not gecko. http://geckoisgecko.info/
Contacting Netflix's Website support and informing them of this issue would be helpful.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → DUPLICATE
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