User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB0.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:126.96.36.199) Gecko/20100317 Thunderbird/3.0.4 Some incoming email turns into html code and can't be read.The email address sometimes changes to another address from an email received at a similar time. Reproducible: Sometimes Steps to Reproduce: 1.Open the incomoing email 2. 3. Actual Results: Some eamails turn into html code Expected Results: The eamil should have displayed in a readable format
Peter can you attach a screen shot and an example email please ?
Component: General → Mail Window Front End
QA Contact: general → front-end
Created attachment 439917 [details] See attached. The example should be an email from Kevin Will sen screenshot seperately as this only allows one attachment
Created attachment 439919 [details] screenshot as per my previous emaul screenshot as per my previous email
Attachment #439917 - Attachment mime type: application/octet-stream → text/plain
Hum the header parts are missing - strange : from that two things could be happening : 1) something is going wrong on the server 2) The emails get's corrupted when we deal with it : i) Are you suing POP or imap ? ii) What happens if you right click on the folder -> Properties -> Rebuild index ? iii) How large is your folder on disk , locate your profile http://support.mozillamessaging.com/en-US/kb/Profiles and inside you'll find a copy of your folders, click on one that has the issue and choose property and repport it's size here. If that's unclear leave a comment here and we'll clarify ;-)
Rebuild index solved the problem, thank you very much indeed.
Reporter, do you still see this problem when using a current version of thunderbird? And if you do not, please close bug report by changing resolution to worksforme
Whiteboard: [closeme 2012-03-01]
RESOLVED INCOMPLETE due to lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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