560054 - Password Failure using pop severs

Status: VERIFIED INVALID

(Thunderbird :: Security, defect)

Description

[Andy Watkin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.9) Gecko/20100317 Thunderbird/3.0.4

When trying to access earthlink.net pop server I repeatedly get the following message: "Sending of password did not succeed. Mail server pop.earthlink.net responded: bad password or unknown username" - Earthlink tier 2 technician verified settling and password

Reproducible: Always



Expected Results:  
connected to mail server

Comment 1

[Ludovic Hirlimann [:Usul]]

So what do you have in Tools -> Account Settings -> Earthlink account in :

1) server name 
2) User name 

Did this configuration worked before ?


Are you able to read your email using earthlink's webmail ?

Comment 2

[Andy Watkin]

The problem was my user name had to be set to my full email address and the server name set to pop.mindspring.com because this is the extension of my email address

Comment 3

[Nathan Tuggy (:tuggyne)]

=> INVA, because the problem wasn't fixed by changing Thunderbird. (Nitpicking, yes ;))

Comment 4

[Ludovic Hirlimann [:Usul]]

Nice to see that you solved it Andy.