Password Failure using pop severs

VERIFIED INVALID

Status

Thunderbird
Security
--
major
VERIFIED INVALID
8 years ago
8 years ago

People

(Reporter: Andy Watkin, Unassigned)

Tracking

x86
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.9) Gecko/20100317 Thunderbird/3.0.4

When trying to access earthlink.net pop server I repeatedly get the following message: "Sending of password did not succeed. Mail server pop.earthlink.net responded: bad password or unknown username" - Earthlink tier 2 technician verified settling and password

Reproducible: Always



Expected Results:  
connected to mail server
So what do you have in Tools -> Account Settings -> Earthlink account in :

1) server name 
2) User name 

Did this configuration worked before ?


Are you able to read your email using earthlink's webmail ?
Component: General → Security
QA Contact: general → thunderbird
Version: unspecified → 3.0
(Reporter)

Comment 2

8 years ago
The problem was my user name had to be set to my full email address and the server name set to pop.mindspring.com because this is the extension of my email address
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → FIXED
=> INVA, because the problem wasn't fixed by changing Thunderbird. (Nitpicking, yes ;))
Resolution: FIXED → INVALID
Nice to see that you solved it Andy.
Status: RESOLVED → VERIFIED
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