560140 - crash on startup

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[argonaut137]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Build Identifier: Firefox 3.6.3

Firefox has experienced a problem and shut down. 
On trying to restart an error message occurs with an option to report this problem. Then it carshes again.

De-installing, reinstalling, deleting temporary internet files etc. has not helped.

Here is a copy of the email text which can not be sent:


BuildID: 20100401080539
CrashTime: 1274212034
Email: [e-mail]
InstallTime: 1270292222
ProductName: Firefox
SecondsSinceLastCrash: 9
StartupTime: 1274212034
Throttleable: 1
URL: 
Vendor: Mozilla
Version: 3.6.3

Diese Meldung enthält Informationen über den Status der Anwendung zum Zeitpunkt des Absturzes.

Reproducible: Always

Steps to Reproduce:
Can not reproduce because I acn not start firefox again.
Actual Results:  
1)click on firefox item to start
2)error message appears with two options: send an email or abort
3) a new window opens with the same text and it closes automatically
4) back to 1

Comment 1

[Tyler Downer [He/Him]]

https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report

Comment 2

[Kevin Brosnan]

Would you please post a crash ID as mentioned in comment 1. Type about:crashes
in the address bar and copy and paste the crash links to this bug.

Comment 3

[Wayne Mery (:wsmwk)]

argonaut137, do you get a crashid?
see http://kb.mozillazine.org/Breakpad#Location_of_crash_reports

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.