User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Build Identifier: Firefox 3.6.3 Firefox has experienced a problem and shut down. On trying to restart an error message occurs with an option to report this problem. Then it carshes again. De-installing, reinstalling, deleting temporary internet files etc. has not helped. Here is a copy of the email text which can not be sent: BuildID: 20100401080539 CrashTime: 1274212034 Email: email@example.com InstallTime: 1270292222 ProductName: Firefox SecondsSinceLastCrash: 9 StartupTime: 1274212034 Throttleable: 1 URL: Vendor: Mozilla Version: 3.6.3 Diese Meldung enthält Informationen über den Status der Anwendung zum Zeitpunkt des Absturzes. Reproducible: Always Steps to Reproduce: Can not reproduce because I acn not start firefox again. Actual Results: 1)click on firefox item to start 2)error message appears with two options: send an email or abort 3) a new window opens with the same text and it closes automatically 4) back to 1
Severity: normal → critical
Summary: start up problem → crash on startup
Version: unspecified → 3.6 Branch
Would you please post a crash ID as mentioned in comment 1. Type about:crashes in the address bar and copy and paste the crash links to this bug.
argonaut137, do you get a crashid? see http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
Whiteboard: [bugday0504] → [closeme 2010-06-25][bugday0504]
No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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