Closed Bug 560158 Opened 16 years ago Closed 16 years ago

firefox 3.6.4 crashes when i hit enter to goto a new web address/enter a bookmark/google search [@ FlashPlayer-10.6@0x4b701b]

Categories

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Product:
External Software Affecting Firefox Graveyard
Component:
Flash (Adobe)
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: crazy4laptops, Assigned: cliss)

Details

(Keywords: crash, Whiteboard: FIXED 10.1.53.21)

Crash Data

User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.4) Gecko/20100413 Firefox/3.6.4 Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.4) Gecko/20100413 Firefox/3.6.4 i browse the web by typing in the name of a website in the address bar and hitting enter... its faster and simpler that way and 98% accurate, no need for www and .com (at&t dns servers make this process work better) (i should note, this happens at a random time with any website i go to) anyways, my hitting enter is causing a rather strange issue, and i've been submitting the automated crash report since FF 3.6.2 and its still happening... the newest development is when i created a bookmark and i re-named it and i hit enter to save it... firefox promptly crashed Firefox is running on Mac OS X Snow Leopard 10.6.3 on a Macbook pro- model-- 3,1 I should note, running firefox 3.6.3 on OS X 10.5.8 (it will not crash) In testing with Firefox Lorentz 3.6.4, it crashes the same way as Firefox 3.6.4 and this is only on the Snow Leopard o/s... Reproducible: Sometimes Steps to Reproduce: 1. browse the web on your Mac running snow leopard 2. sometimes it helps trigger the bug faster is to watch flash based video content- hulu, megavideo, youtube, etc. 3. type in the name of any website and then hit enter 4. watch firefox freeze up and see the beachball/mac spinner for about 5 seconds and then it will crash (if you're on a macbook pro or a quiet room, you'll hear the hard drive chatter as the beachball spins) 5. see the automated bug report pop up 6. restart firefox Actual Results: sometimes i can browse just fine without a crash sometimes firefox will crash after following those steps it is not consistent other than the hitting of the enter/return key Expected Results: firefox navigating to the website i entered Firefox configuration (about:config) things modified outside of default browser.urlbar.maxRichResults = -1 network.http.pipelining = true network.http.pipelining.maxrequests = 16 network.http.pipelining.ssl = true geo.enabled = false firefox set prefs- privacy/security remember passwords (no master password) browsing history not remembered downloads remembered accept cookies & 3rd party ones add-ons- (latest version) adblock plus WOT theme Firefox 3.5 B by Duffman plugins- (its a screenshot) http://yfrog.com/jkscreenshot20100418at102p
Summary: firefox 3.6.4 crashes when i hit enter to select a new web address/enter a bookmark/google search → firefox 3.6.4 crashes when i hit enter to goto a new web address/enter a bookmark/google search
Please download and install flash player 10.0 r45 or later
URL: any website
Severity: normal → critical
Keywords: crash
Summary: firefox 3.6.4 crashes when i hit enter to goto a new web address/enter a bookmark/google search → firefox 3.6.4 crashes when i hit enter to goto a new web address/enter a bookmark/google search [@ FlashPlayer-10.6@0x4b701b]
Version: unspecified → 3.6 Branch
Signature FlashPlayer-10.6@0x4b701b UUID 72de57e2-38d0-4f9a-a297-fe1152100418 Time 2010-04-18 18:56:34.189014 Uptime 7729 Last Crash 178026 seconds before submission Product Firefox Version 3.6.4 Build ID 20100413152922 Branch 1.9.2 OS Mac OS X OS Version 10.6.3 10D578 CPU x86 CPU Info GenuineIntel family 6 model 15 stepping 10 Crash Reason EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE Crash Address 0x1e5b93e8 User Comments Processor Notes Related Bugs Crashing Thread Frame Module Signature [Expand] Source 0 FlashPlayer-10.6 FlashPlayer-10.6@0x4b701b 1 HIToolbox DispatchEventToHandlers 2 HIToolbox SendEventToEventTargetInternal 3 HIToolbox SendEventToEventTarget 4 HIToolbox ToolboxEventDispatcherHandler 5 HIToolbox DispatchEventToHandlers 6 HIToolbox SendEventToEventTargetInternal 7 HIToolbox SendEventToEventTarget 8 HIToolbox SendTSMEvent 9 HIToolbox SendUnicodeTextAEToUnicodeDoc 10 HIToolbox TSMKeyEvent 11 HIToolbox TSMProcessRawKeyEvent 12 AppKit -[NSTextInputContext handleEvent:] 13 AppKit -[NSView interpretKeyEvents:] 14 XUL -[ChildView processKeyDownEvent:keyEquiv:] widget/src/cocoa/nsChildView.mm:5169 15 XUL -[ChildView keyDown:] widget/src/cocoa/nsChildView.mm:5287 16 AppKit -[NSWindow sendEvent:] 17 XUL -[ToolbarWindow sendEvent:] widget/src/cocoa/nsCocoaWindow.mm:2036 18 AppKit -[NSApplication sendEvent:] 19 AppKit -[NSApplication run] 20 XUL nsAppShell::Run widget/src/cocoa/nsAppShell.mm:859 21 XUL nsAppStartup::Run toolkit/components/startup/src/nsAppStartup.cpp:183 22 XUL XRE_main toolkit/xre/nsAppRunner.cpp:3483 23 firefox-bin main browser/app/nsBrowserApp.cpp:158 24 firefox-bin firefox-bin@0x1541 25 firefox-bin firefox-bin@0x1468 26 @0x1 Filename Version Debug Identifier Debug Filename Flash Player 82784C2D7A2FA27212F83A65F28E6B560 Flash PlayerFlashPlayer-10.6 EF08B7F02E515150ADE60229C54E23440 FlashPlayer-10.6
Component: General → Flash (Adobe)
Product: Firefox → Plugins
QA Contact: general → adobe-flash
Version: 3.6 Branch → 10.x
currently running flash player 10.1 rc, will roll back to 10.0 r45 for testing
philippe has been seeing this crash (or something very similar) in 1.9.2-based Camino builds with Flash 10.1rc and 10.6.3. He noted that it's very similar to bug 532085 seen in earlier Flash 10.1 betas.
Hardware: x86_64 → x86
i had no clue where to look for the crash identifer, but now i know, so is this just an adobe bug or a firefox bug as well? will test FF Lorentz and FF 3.6.3 for crashes with the 10.0 r45 version of flash
This is a flash bug
Could you try out our latest RC build which we just released today? http://labs.adobe.com/downloads/flashplayer10.html
sure, why not, i'll be the guinea pig ;-) will update (when/if) it crashes
So, after a couple of hours having Flash 10.1rc2 installed, I haven't been able to reproduce this crash anymore. The steps that lead to a crash on my side: 1. watch an embeded flash movie. 2. go visit some other pages/sites/... 3. **click** in location bar or search bar -- mouse action is important, I think; using the keyboard shortcut to focus those fields didn't cause crashes. 3a. start editing 4. spinning beach ball and crash It is important that some time elapses between step 2 and 3 - in my case, the most recent crash happened a good half an hour after watching a flash movie. (and I have FlashBlock enabled. I rarely see any flash content unless I want to) -- If it is confirmed that 10.1 rc2 fixes the issue, this bug can be closed as wfm, I think. Or duped to bug 532085, as the stacks are very similar, afaict, and the STR are the same as what I experienced with the early betas of flash 10.1.
phillippe: could you please indicate the version you have now? http://www.adobe.com/software/flash/about/ should list it. Charles: please feel free to choose between RESOLVED 'FIXED' and 'WORKSFORME'. I think FIXED is probably better because it sounds like you had an idea that the newer version 'fixed' the crash.
Assignee: nobody → cliss
(In reply to comment #12) > phillippe: could you please indicate the version you have now? as noted in comment 11: flash 10.1rc2
The official version for this build is 10.1.53.21.
thanks paul. i'm just going to mark this as fixed.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → FIXED
Whiteboard: FIXED 10.1.53.21
Thanks!
would like to update, FF Lorentz 3.6.4 crashed when i was skipping ahead on a youtube video... i grabbed the little circular button and dragged it a few minutes ahead (17mins long) and then released it, FF did it's classic spinner and crashed this is with the 10.0 r45 build of flash (i was lazy and didn't install the RC2 yet) http://crash-stats.mozilla.com/report/index/d716a6c9-bd33-4fba-8c29-2bef82100420
Crash Signature: [@ FlashPlayer-10.6@0x4b701b]
Version and milestone values are being reset to defaults as part of product refactoring.
Version: 10.x → unspecified
Product: External Software Affecting Firefox → External Software Affecting Firefox Graveyard
You need to log in before you can comment on or make changes to this bug.